Jira Service Management

Company:  TechWish
Location: Manassas
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Techwish is seeking a Jira administration(Jira Service Management) for a long term contract engagement with one of it's esteemed clients in Manassas, VA. This is an onsite hybrid position that requires consultant to work 2-3 days from office.


Main required skills:

Atlassian administration (Jira, JSM, Confluence) - both for Data Center and Cloud

Groovy scripting to automate service requests & business flows

Bitbucket source code management and administration

Redhat/Linux administration

Basic understanding of running and troubleshooting applications within containers

Basic Governance, Risk, and Control experience is a plug


Job Duties :

• Design, implement, and maintain business services and flows in the Atlassian Suite. This includes:

• Creating and maintaining workflows

• Benefits and limitations of Proforma form fields

• Custom field configurations and impacts

• Setup and troubleshoot automation rules, jobs, listeners, endpoints, etc.

• Provide support to customer teams through Jira requests, document and understand requirements, seek clarification, and follow through with agreed outcomes

• Automate, enhance, and troubleshoot services using Groovy (Scriptrunner application plugin)

• Experience with migration of an on-prem instance to the SaaS cloud offering is a plus


Bitbucket Data Center & Cloud Professional (4-5)

Confluence Data Center & Cloud Professional (4-5)

Groovy scripting Professional (4-5)

Jira Data Center & Cloud Professional (4-5)

Jira Service Management (JSM) Data Center & Cloud Professional (4-5)

RHEL Administration Junior (1-3)

Apply Now
An error has occurred. This application may no longer respond until reloaded. Reload 🗙