TAP - Housing Coordinator

Company:  Kentucky Housing
Location: Frankfort
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Kentucky Housing Corporation (KHC)
As Kentucky's housing finance agency, KHC is a self-supporting, quasi-governmental entity whose mission is to invest in affordable housing solutions across the state. KHC funds and finance, housing options for first-time home buyer, moderate/low-income renters, homeless families and individuals, and persons with special needs.
KHC staff enjoys a work culture that is both mission-driven and business-like. The corporation endeavors to operate strategically and sustainably. With a 37.5-hour work week, strong compensation and benefits package, and work schedule flexibility, a career at KHC makes work-life balance achievable.
Job Description
Job Title: Housing Coordinator
Work Group: Tenant Assistance Programs
FLSA Status: Non-exempt
Job Title: Housing Coordinator
Reports to: Program Manager HCV
GENERAL PURPOSE OF THE JOB : Responsible for administration of the statewide Housing Choice Voucher (HCV) Program for the U.S. Department of Housing and Urban Development (HUD). Responsibilities include determining client eligibility and providing technical assistance to program participants, landlords and /or management agents on program regulations, policies, and procedures throughout their tenure with the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Review and approve requests for Housing Assistance Payment (HAP) and Utility Reimbursement Payments (URP) to landlords and tenants.
  • Initial move-in certifications, interim certifications, annual recertification, transfers, and portability of the housing choice voucher program to other housing authorities.
  • Determine income eligibility of prospective clients through third party verifications.
  • Responsible for appropriate use of HUD secure systems to determine tenant eligibility as needed.
  • Monitor and investigate tenant eligibility and seek restitution of funds when necessary.
  • Follow appropriate program guidelines and utilize necessary reports to maximize usage of federal funding.
  • Assist with program audits when needed.
  • Provide customer service, assisting clients as well as coworkers.
  • Prepare documents/files for optical imaging.
  • Guidance regarding discrepancies and how to resolve issues as they arise.
Responsible for building and maintaining positive relationships and partnerships with service agencies.
  • Work with landlords to build relationships to better the HCV program.
  • Educate landlords, tenant, and service agencies with the HCV program.
Responsible for completing special projects as assigned.
Provide back up to administrative assistant position when needed.
Knowledge, skills and abilities required of the position :
Knowledge of :
  • Federal housing programs, laws, and regulations
  • Word processing/spreadsheet applications such as Microsoft Word/Excel
  • Basic rules of grammar and business writing
  • Basic mathematic principles
Skill in:
  • Collecting, analyzing, and evaluating data
  • Dealing with a diverse group of external and internal contacts at all levels
  • Analyzing problems and reaching solutions
Ability to:
  • Plan and organize work activities
  • Prepare reports
  • Present ideas effectively
  • Handle sensitive/confidential information

Additional Information : Position requires knowledge of MS Office Suite products. Position requires ability to work effectively with a wide variety of people, including external contacts as well as cross-departmental teams; ability to work in a team and as an individual to gain consensus; ability to multitask; ability to deal effectively with conflict; ability to work well under high pressure situations; Position requires strong analytical skills, including problem-solving, and attention to detail to ensure a high level of accuracy.
Knowledge of specialized software systems preferred
Education Requirements : This level of knowledge would normally be acquired through completion of an associate degree in public administration or a business-related field of study. Two years' related experience may be substituted for degree requirements.
Experience Requirements : Position requires one years' experience in a responsible position in a professional office environment with responsibilities related to state and/or federal housing programs.
Experience with HUD's Housing Choice Voucher Program or comparable rental assistance experience is preferred
Required Competencies :
Written Communication: Is able to write clearly and succinctly in a variety of communication settings and styles. Has the ability to get messages across that have the desired effect.
Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers
Ethics and Values : Adheres to the corporate values of respect, commitment, and integrity.
Organizational and Priority Setting Skills : Sets goals and objectives; identifies roadblocks; uses time effectively and efficiently and can handle uncertainty and cope with change.
Initiative: Effectively completes assigned tasks, seeks additional opportunities, and continuously strives to improve skills and abilities.
KHC recognizes that continued success in meeting the needs of customers, both internal and external, requires the full and active participation of talented and committed individuals. KHC is a Federal contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.
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