Investor Lending Consultant

Founded in early 2008, Fay Servicing committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer and originator that sees the customer behind every loan, we understand that our customers aren’t loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an Investor Lending Consultant to join our Constructive team.

As the Investor Lending Consultant (ILC), you will proactively solicit new mortgage originators to investors of non-owner occupied properties to meet established loan quality and production goals. In this ongoing sales role, you will continually work with referral sources provided by affiliate Fay Servicing or self-generated loan opportunities to assist in short-term financing generally Fix and Flip loan, Refinance and/or Purchase Loan Application Process.

The ILC will also respond to customer inquiries and referrals that are generated from both lead procurement as well as self-sourced referring partners. The ILC conducts interviews with prospective Guarantor(s) in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information. The ILC ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements.

What you will do for Constructive:

• The ILC sets proper expectations with the Guarantor(s) during the loan application process and responds timely to inquiries.
• Effectively utilize lead management system to properly track and effectively manage leads provided on a daily basis.
• Evaluate loan applications and documentation for creditworthiness, liquid reserves, and net worth.
• Maintain a high level of customer service by clearly communicating terms of loan options, following up, and always being available to answer questions.
• Maintain and follow compliance policy for Clean Desk Policy and borrower sensitive information.
• Continue to always learn about new loan programs and product/guideline updates.
• Knowledge of commercial loan processing, underwriting, and closing procedures.
• Proactively manage loan pipelines and attend internal sales meetings.
• Attend conferences and workshops to network and expand customer base.
• Perform all job functions in accordance with Constructive Loan’s LLC policies and procedures.

What you will bring to Constructive:

• Develop Business Referral Network through prospecting and networking activities.
• Review / Analyze credit, financial data, and business structures.
• Determine Guarantor(s) financing objectives and goals.
• Present appropriate loan products and programs and explain guidelines.
• Ability to utilize pricing sheets, product guidelines, and restrictions and convey accurate information to Guarantor(s).
• Collect supporting loan documentation as required and provide a complete package for processing.
• Knowledge of business structures like LLC, LP, SP, and others.
• 2+ years of residential loan origination experience with an active NMLS license (multiple states preferred).
• Proven ability to adapt to a changing environment while maintaining a positive mental attitude.
• Strong sales skills with a proven track record.
• Proficient computer and keyboard aptitude; familiarity with basic Office applications.
• Hands-On knowledge of the loan origination process.

Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, included, and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to . E-Verify is a registered trademark of the U.S. Department of Homeland Security.