Business Systems Analyst, Digital Preservation

Diversity, Equity, Accessibility, and Inclusion at Getty

Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Job Summary

At Getty Digital, we're re-imagining how we use data, software, and systems to provide a deeply linked and consistent experience for staff, scholars, researchers, and enthusiasts as they explore the rich and complex information held across the organization. You will play a central role in our digital preservation program in an environment dedicated to collaboration and continuous improvement.

This is a four-year limited-term position to temporarily expand our team during Getty’s strategic digital transformation initiative.

We are looking for an experienced and user-centered professional to support our Rosetta digital preservation system and our Feith record management (both physical and electronic) system. Reporting to the Product Manager for Digital Preservation, you will be a member of the Collection Platforms & Data team within Getty Digital. In this role you will interact with librarians, archivists, curators, records managers, and subject matter experts from our cultural heritage programs. Additionally, you will engage with project managers, technologists, software developers, and infrastructure staff in Getty Digital.

In addition to daily system management activities, you will work directly with staff to keep abreast of current operations and needs, leverage system capabilities to increase departmental efficiencies, integrate applications, advance interoperability, and advocate for system improvements with our vendors. This position will play a crucial part in a five-year strategic initiative to increase our capabilities in digital preservation, including fully implementing electronic records management across the organization in partnership with the Institutional Records and Archives team.

The Getty is among the world’s most prestigious cultural heritage organizations, dedicated to furthering the study of the history of art. You will work on an amazing campus amongst fabulous art, architecture, and archives, collaborating with world-class scientists, curators, librarians, archivists, and academics. We offer 4 weeks of vacation a year, every other Friday off and excellent benefits.

This position is a hybrid work environment opportunity; this is not a fully remote assignment. The successful candidate must be a California resident when employment begins and must work at least one day per week on Getty’s campus in Brentwood.

Major Job Responsibilities

1. Provides systems administration of Rosetta for digital preservation and Feith for records management (both physical and electronic).
2. Takes a central role in planning the establishment of and facilitating the use of Feith, the Getty’s first electronic records management system.
3. Actively monitors and troubleshoots bugs and performance issues with staff and vendors.
4. Performs system upgrades and enhancements, developing testing scripts and coordinating with staff.
5. Collaborates with program and infrastructure staff to optimize systems.
6. Establishes and maintains ongoing communication with stakeholders, ensuring upgrades, new features, and changes are communicated effectively and in a timely manner.
7. Oversees and manages regular user group meetings with system stakeholders on system-related topics.
8. Directs system-related projects using project management best practices.
9. Utilizes APIs and web services for data retrieval and system integrations.
10. Prepares and maintains system logs, reports, and statistical data to assist in evidence-based decision making.
11. Serves as primary technical liaison with vendors and user communities, advocating for Getty interests in the development/enhancement process.
12. Monitors and tracks advancements in the field; researches, recommends, and establishes new technical strategies and standards.
13. Maintains a user-focused, helpful, and collaborative style of interaction in the performance of all job duties and in communication with all levels and types of staff and partners.
14. Participates in national and international user communities to learn about new approaches and share Getty experiences.

Qualifications

1. Bachelor's degree in a related field or a combination of education and relevant experience.
2. Master's or advanced degree in domain specific area preferred (e.g. MLIS, Data Science, MIS).
3. 2-5 years experience managing/supporting digital preservation platforms; direct experience with a records management system and/or workflows strongly preferred.

Knowledge, Skills and Abilities

1. Expertise in system configuration and customization.
2. Thorough knowledge of current and emerging digital preservation, digitization, archives and records management technologies, standards, workflows, and best practices.
3. A strong knowledge of digital preservation systems functionality and associated underlying technical database architecture with a working knowledge of storage and file system management.
4. Experience developing and documenting functional requirements.
5. Demonstrated knowledge of descriptive, administrative, and technical metadata formats and standards, including Dublin Core, METS and PREMIS.
6. Comfort working with various data structure standards (like XML and JSON), the command line and creating UNIX shell scripts.
7. Strong project management skills, especially the ability to deliver projects on-time; to multitask and prioritize; and to identify, analyze, and solve problems.
8. Demonstrated ability to facilitate discussions and build consensus within diverse teams.
9. Familiarity with Github and JIRA workflows.
10. Excellent communication skills and the ability to explain complex technical issues and processes to non-technical audiences.
11. Service-oriented attitude, growth mindset and curiosity a must.

Benefits and Perks

Here are just some examples that Getty offers/provides for full-time employees:

1. Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
2. 403(b) Employee Investment retirement plan – with up to 5% Getty Match.
3. Getty contribution of 6%, on behalf of employee, to 401(a) retirement account.
4. Educational Assistance and professional development.
5. Paid Vacation, Sick and Personal Days.
6. 12 Paid Holidays.
7. Many positions have bi-weekly Off-Fridays.
8. On-Site Fitness Center at Getty Center.
9. Community service opportunities.

To learn more about our comprehensive benefits and long list of perks, go to Getty HR .

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.