Talent Acquisition Operations Analyst

Company:  Tbwa Chiat/Day Inc
Location: San Jose
Closing Date: 23/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.

We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.

About the Opportunity:

As a TA Operations Analyst & Coordinator, you will be supporting our Recruiters and candidates focused on owning, managing, and elevating the candidate experience at OKX. You are passionate about offering support to your internal stakeholders - which include Recruiters, Interviewers, and Hiring Managers. You'll be the main point of contact for candidates, all while keeping quality experience top of mind. Most importantly, we're looking for someone who is excited about recruiting and wants to gain exposure to all aspects of the recruiting realm - from candidate experience to employer branding.

About the team:

The Recruiting team is the growth engine, enabling our teams to hire world-class talent at incredible speed. We partner with leaders across the company to act as talent advisors. We ensure that despite our fast-paced growth, we keep candidate experience, diversity, and operational efficiency at the core of all processes. We are collaborative and supportive, always focusing on the success of the team. We help candidates dream big for both their careers and the future of OKX.

What You Will Be Doing:

  1. Schedule, coordinate, and greet onsite candidates for interviews at our office located in San Jose, CA.
  2. Assist in recruiting operation initiatives including reporting/ metrics, data analysis, and the ins-and-outs of Greenhouse.
  3. Create an exceptional experience for all candidates throughout the entirety of the interview process.
  4. Successfully manage multiple candidates and calendars to seamlessly coordinate high-volume and fast-paced interview activity.
  5. Support both internal and external customers with proactive problem solving as it pertains to the interview process (i.e., handling technical difficulties, last-minute changes, etc.).
  6. Proactively identify gaps in processes to create a more seamless and efficient solution and experience in the hiring process.
  7. Participate in strategic projects across the Talent team, such as recruiting tool implementation and occasional partnership with People Operations and Onboarding initiatives.
  8. Maintain compliance (eg. GDPR) and ensure appropriate usage of candidate data.

What We Look For In You:

  1. 4+ total years of experience in the business sector, primarily in an administrative capacity.
  2. 2+ years of recruiting coordination experience, specifically at rapidly growing startups.
  3. Can get stuff done, all while faced with competing priorities.
  4. One who “sweats the small stuff”, knowing details are a vital component of recruiting the best of the best.
  5. Adaptable to change and ability to be successful in an ambiguous environment.
  6. A trusted Talent partner who handles confidential information with grace and ease.
  7. Acts like an owner, ensuring every single candidate has a great experience and connects in a positive way with OKX.
  8. Proactive, forward-looking, communicative, and possess stellar organizational skills.
  9. This role is onsite based in our office located in San Jose, CA.

Nice to Haves for role:

  1. Deep administrative business acumen, specifically for rapidly-scaling, booming startups - strong plus .
  2. Fintech startup industry experience.
  3. San Francisco Bay Area startup experience.
  4. L&D programs and Education subsidy for employees' growth and development.
  5. Various team building programs and company events.
  6. Wellness and meal allowances.
  7. Comprehensive healthcare schemes for employees and dependants.

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The salary range for this position is $100,000 - $110,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

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