Education Analyst

At eX cell , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join e X cell !
Our client has a brand-new opportunity for an Education Analyst to join their team for a remote position and provide support for users worldwide. This Analyst must have the ability to perform Google image searches, utilize Google Translate, and interact with contractors and client staff in platforms such as Slack and Zoom.
Duties and Responsibilities:

• Ensure the streamlining of applications by students and faculty members applying for client's academic discounts
• Research and identify schools and academic email domains
• Process requests from Support teams to ensure application systems are running smoothly
• Suggest improvements to automated processes and actively participate in projects created for the team
• Detect and block instances of suspicious user activity

Skills and Qualifications:

• Motivated to continuously contribute to client users, team, and company's success
• Ability to thrive in a high-volume setting that evolves frequently
• Excellent time management and organizational skills
• Have the desire to help others, find solutions, and overcome roadblocks
• Ability to notice emerging trends and improvement opportunities, think creatively, and brainstorm solutions
• Thrive as a team player and enjoy working regularly with other Education teams
• Clear and professional communication, both written and verbal

$31.00 per hour
Full COVID-19 vaccination may be required.
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eX cell ™ Supports Equal Employment Opportunity** e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit