Chief Operating Officer

Our Story: Since our founding in September 2017, Impact Home Health has achieved remarkable growth, serving over 100 patients within the first six months and expanding beyond Sedgwick County by April 2018. By the end of 2018, we reached 24 additional counties, and in 2019, we proudly supported the Brain Injury waiver with comprehensive care and therapies, securing an exclusive Aetna contract as a preferred provider. Undeterred by the COVID-19 pandemic, we expanded to 47 counties across south-central Kansas, strengthening partnerships with Kansas MCOs. In 2023, we rebranded with renewed vigor, focusing on our mission to make positive impacts, and triumphantly secured a new contract with UHC for enhanced reimbursement rates.

Our Mission: We are committed to making a purposeful, positive, and lasting impact in the lives of those we serve—our patients, our employees, and our healthcare partners.

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company's growth.

THE ROLE:

For the Chief Operating Officer position, your role will be crucial in managing and expanding the organization, while fostering a culture characterized by excellence, innovation, and collaboration. Reporting directly to the Chief Executive Officer, the ideal candidate will be a strategic thinker skilled in enhancing operational efficiencies, promoting organic growth, and developing a high-performing leadership team. Your day-to-day responsibilities will involve:

• Strategic Leadership: Collaborate closely with executive leadership teams and stakeholders to develop and execute the company's strategic roadmap, aligning operational aspects with our mission and vision.
• Operational Excellence: Oversee day-to-day operations to ensure efficient service delivery while upholding the highest standards of quality, safety, and ethical conduct. Continuously assess and improve operational processes.
• Scalability: Develop and implement strategies to facilitate company growth and expansion into new markets. Identify expansion opportunities and manage their execution.
• Leadership Development: Provide mentorship, guidance, and coaching to the leadership team, promoting professional growth and empowerment. Foster collaboration and a shared commitment to our values.
• Organic Growth: Drive business development initiatives, identify cross-selling opportunities, and develop customer engagement strategies in collaboration with marketing and sales teams.
• Financial Management: Collaborate with the finance team to optimize financial performance, monitor key metrics, and mitigate risks.
• Strategic Partnerships: Identify and cultivate partnerships that enhance our market position and service offerings while aligning with our mission.
• Performance Measurement: Establish and monitor performance metrics and KPIs to track the success of operational initiatives and growth strategies, leveraging data-driven insights for decision-making.
• Culture Advocacy: Champion organizational culture in all operational decisions and growth strategies, ensuring alignment with our core values and ethos.

You will work alongside your dynamic team at our corporate office in Wichita, Kansas, collaborating in person five days a week.

WHAT YOU BRING TO THE TABLE:

• Experience with mergers and acquisitions (M&As) and post-merger integration.
• Proven leadership and operational management experience, preferably in healthcare or homecare.
• Demonstrated success in scaling businesses and achieving growth targets.
• Strong financial acumen and budget management skills.
• Excellent interpersonal and communication skills.
• Strategic thinker with the ability to translate vision into action.
• Commitment to ethical business practices and fostering a compassionate culture.
• Ability to thrive in a dynamic, fast-paced environment.

WHAT WE BRING TO THE TABLE:

• Competitive Benefits.
• PTO.
• Vacation.

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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