Director, Quality & Compliance– Aviation Security Company
About the Company
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our team members are in the forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country.
About the Role
The Director of Quality & Compliance will oversee and manage the company’s Quality Assurance program, ensuring that all operational and administrative processes comply with federal, state, and local regulations, including Transportation Security Administration (TSA) security standards. This role involves leading audits, assessments, and policy implementation to ensure quality and safety are maintained across all levels of the organization.
Responsibilities
- Lead and manage the Quality Assurance program, ensuring compliance with internal policies and external regulations, including Safety Act designation.
- Act as the subject matter expert on TSA security programs and federal, state, and local compliance requirements.
- Oversee internal audits, assessments, and inspections to ensure adherence to quality and safety standards.
- Develop and implement company policies and procedures related to quality assurance and regulatory compliance.
- Provide training and guidance to staff on compliance, safety regulations, and audit processes.
- Identify and address risks, ensuring continuous improvement in compliance and quality standards.
- Ensure contract and station compliance in line with company and regulatory requirements.
Qualifications
- Minimum of 5 years in aviation, with 2 of those years focused on airport or airline security.
- Preferred candidates will possess an auditor’s qualification/certificate from an industry recognized program (E.g. IATA, ICAO, ASQ).
- Strong understanding of TSA regulations (Title 49 Part 1500 series)
- Demonstrated experience with Quality Assurance and audit processes, including:
- Developing the audit plan including proper management for all phases of audit.
- Conducting the audits in a consistent manner, adhering to guidelines, forms, and templates
- Conducting follow up activities, closing findings and quality control.
- Delivering the audit report within the required period.
- Familiarity of ISO 9001 requirements and ASIS guideline for Quality Standards.
- Experience with applying for and renewals of State Security Licenses and/or Airport permits.
- Strong customer service skills and proactive, customer-focused attitude.
- Proven ability to build strong relationships with employees and external teams.
- Detail-oriented and able to manage multiple priorities in a fast-paced environment.
- Must be proficient with Microsoft Office 365 platform.
- Exceptional oral and written communications skills
- Must be 18 years of age or older.
- Must be legally authorized to work in the United States and have IDs needed to verify.
- Must have reliable transportation to/from work.
- Willing and able to participate with negative results at all times in a drug test (either pre-employment or random).
Pay range and compensation package
Annual Salary $115,000-$135,000 (commensurate to experience and qualifications)
Full medical, dental, and vision benefits
Paid time off
401k with employer contributions
Employee engagement, professional development, and opportunities for advancement
Team collaboration with transparency and group input
Equal Opportunity Statement
Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.