Senior Human Resources Manager - Target Center 1339668

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a Human Resources Manager, you will be responsible for overseeing the recruitment, training and engagement of the People who create unforgettable guest experiences. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner - able to influence at all levels of the business.

Detailed Responsibilities

1. Developing and implementing recruitment/staffing plans for the location in partnership with managers
2. Serve as the ‘voice of the people’ in all senior leadership discussions
3. Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
4. Conducting regular audits to verify compliance with policies and procedures
5. Manages workforce planning to build capability and optimize performance
6. Develops, implements, and supports a retention strategy for a specific partner
7. Overseeing onboarding and orientation training for new team members
8. Leading efforts around employee engagement and retention at the location
9. Coaches team managers to understand business information and the key performance levers
10. Drives incremental improvements to performance using robust analysis and benchmarking
11. Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
12. Ensuring efficient and welcoming employee check-in experience
13. Partnering with the location leadership team to develop and deploy an employee engagement action plan
14. Overseeing employee investigation and progressive discipline procedures
15. Moves between strategic and operational thinking to execute strategy
16. Where applicable, acting as the primary point of contact for union representatives
17. Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
18. Ensuring all team member information is accurate and up to date within the location HRIS system
19. Ensuring the timely processing of all unemployment claims
20. Plans the team’s activity to deliver against medium-term objectives
21. Managing team member ‘Speak Up’ and Grievance complaints
22. Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
23. Working with location leadership to define management succession plan and development
24. Partnering with department leaders to optimize flexible labor scheduling
25. Works in partnership with the Compass Strategic Alliance Group to manage the contract retention
26. Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
27. Supporting managers in completing employee investigations and corrective actions processes
28. Analyze performance data across multiple units to look for operational efficiencies
29. Evaluates/audits working practices to manage risks and drive compliance
30. Shapes and manages change and improvement programs
31. Attend manager meetings to support the overall management and governance of the location
32. Delivering ongoing training and development to the on-site management team
33. Partner with the location/partner HR team to develop joint strategies where appropriate
34. Other duties and responsibilities as assigned

Skills and Experience

1. Experience in a Human Resources role is preferred
2. Experience leading remote teams is preferred
3. Experience managing large scale projects
4. High level of computer literacy
5. Passion for hospitality, food, and retail
6. Excellent interpersonal and stakeholder management skills

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.