JOB DESCRIPTION
Title: Office Operations Temp, Workplace Experience
Division: Global Strategy & Talent > Workplace Experience Team
Mode: Temp while the team assesses their needs long term
Date needed: ASAP
End date: minimally until Aug 1, 2024
Reports to: Sr. Director, Workplace Experience (Brooke Nunnally)
Hours of work: 40 hours per week
Location: Onsite in New York Office 5 days/week
Temp to hire? No
Profile: Team seeks a rockstar in training - someone willing to dive in and do whatever it takes to get the job done. Someone who is extremely detail-oriented, a passion for customer service, and excellent verbal and written communicator. Someone willing to do the little easy things - and jump in and try for the hard things.
Rate: Ideally like to see the pay range around ***ish - to meet the budgeted bill at a 42% - share best options.
Process: Submit notes aligning the candidate to the profile along with LI profile > .5 video w/manager > onsite start in NYC office (25 Vesey Street, NYC, NY)
About the Team
The Workplace Experience Team at Client is a team of dedicated individuals with a passion for top notch internal customer service and support. The team works full-time on-site from our 2 state-side offices: New York and Reston, Virginia. Our main purpose is to ensure our facilities are safe, well-equipped, and a place where people can connect, engage with each other, and get things done. We partner with divisions to ensure all staff make the most of their time together - onsite and remote.
About the Opportunity
As the Office Operations Temp, Workplace Experience, you shape the employee onsite experience. When our employees get together, it goes well because of your support. You help support the New York Office, and you are trusted to get things done - from the coffee machine repair to the supporting our onsite events. You collaborate with our New York teams and your WX teammates to support priorities and strategies and you ensure our offices are as effective as possible in a hybrid world.
In this role, you will:
Office Operations (50%)
Serve as the secondary point of contact for the Reston Office, sitting at the main reception desk and assisting with visitors and general office requests
Provide administrative support and functions to include mail/packages, large meeting setup and breakdown, common space and amenity upkeep
Maintain the maintenance of onsite equipment and systems, troubleshooting issues and working with vendors to ensure proper function of the space and its equipment
Maintain adherence to onsite policies and procedures, ensuring a safe and engaging office environment
Special Projects (30%)
As directed by the Sr Director, WX, assist with projects to include:
Documentation of processes and policies
Support office moves or large-scale consolidation and organization projects
Events and Connection Opportunities (10%)
Effectively support all-office functions and engagement-related events, such as holiday parties and luncheons
About You
You have:
A passion for customer service and driving engagement and culture
Strong organization and prioritization skills and the proven ability to move forward multiple projects in concert, both independently and as a member of the team
Adept problem-solving skills, including using data to inform decisions and actions
Excellent verbal and written communication skills
Proven ability to build relationships and work well with others
Excellent PowerPoint, Word, and Excel skills
Bachelor's degree is preferred
Ability to lift up to 50 lbs