Loan Administrator (Call Center) - 999

Hiring Immediately!
For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.
Sun Loan Company is currently looking for reliable, ambitious, and exceptional Customer Service Center Loan Admin to join our dynamic team! Our ideal candidate is goal-driven and eager to learn about consumer finance and start a fulfilling career.
The Customer Service Center Loan Admin provides support to Sun Loan customers and branch offices from a centralized Customer Service Center.
Responsibilities:

• Answer incoming calls and assist customers with questions.
• Make outbound refinance and loan solicitation calls.
• Follow up on missing documents required for loan underwriting.
• Review and assign unmatched documents in document repository.
• Other duties as assigned.

Requirements:

• Minimum 3 years' experience in a call center environment or consumer finance.
• Understanding of policy and procedure regarding loan underwriting and documentation.
• Understanding of loan management software preferred.
• Microsoft Office 365 experience including Outlook, Word, Sharepoint and Teams.
• Bilingual preferred.

Work Schedule:

• 10am - 7pm Monday - Friday
• 2 Saturdays/month (8:30am - 12:30pm) Possibly more as determined by the specific needs of the business
• 4-week paid training (8am-5pm). Training hours may not coincide with your assigned schedule.

Benefits: Why Sun Loan is Your Ideal Workplace:

• Low-Deductible and affordable Medical Plans including medical, dental and vision.
• Competitive salary: Determined by various factors, including but not limited to, location, skills, knowledge, competencies and experience.
• 401K with company match.
• Paid Time Off including Holidays, Vacation and Sick time.
• Bonus opportunities.
• Career development.
• Formal and Comprehensive Training Program.

If you are ready to be a part of a company that values its employees, invests in their growth, and fosters a culture of success, then Sun Loan is the place for you. Apply today and embark on a fulfilling career journey where your potential is recognized and rewarded.
Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Other details

• Job Family SLC Operations
• Pay Type Hourly
• Min Hiring Rate $16.00
• Travel Required No

Apply Now