Job Description
This level 1 support position will be providing advanced PC and printer support.
Ideal candidates will have Certifications in CompTIA A+, MCP, and/or Network +, preferred; with an associate or bachelor's degree in the field of computer technology and/or work experience as a technician.
- User Based Desktop Support
- New User/Employee Setup
- Break/Fix Troubleshooting Related to Desktop Devices
- Service Ticket Triage and Use of Ticketing System/Walk-Up Requests
- PC/Laptop Upgrades for End Of Life
Qualifications:
Qualifications
- Experience with desktop support - at least 1 + years
- Certifications is a plus
- Associates or Bachelors Degree in a technology related field
Additional Information
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.