**Job Title: Night Auditor**
**About Us:**
The Willcox is a premier destination for travelers seeking comfort and exceptional service. We pride ourselves on creating a welcoming atmosphere for our guests, and we're looking for a dedicated Night Auditor to join our team and help maintain our high standards during the overnight hours.
**Job Summary:**
As a Night Auditor, you will be responsible for managing the front desk during the night shift, ensuring smooth operations, and providing excellent customer service. You will play a crucial role in reconciling the day's transactions, preparing reports, and addressing guest inquiries.
**Key Responsibilities:**
- Perform nightly audits of all financial transactions.
- Balance and maintain accurate accounts for all guest charges.
- Prepare and distribute daily financial reports for management.
- Provide excellent service to guests at the front desk, handling check-ins, check-outs, and inquiries.
- Address any guest issues or concerns in a professional manner.
- Maintain security protocols during the night shift.
- Assist with other hotel duties as required.
**Qualifications:**
- High school diploma or equivalent
- Previous experience in hotel front desk operations or accounting preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and manage time effectively.
The Willcox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.