Maitre d' - Element 47

Summary
The Maitre d’ will play a pivotal role in managing our restaurant operations and reservations, ensuring that every guest receives personalized attention in an elegant and welcoming environment.

The budgeted pay range for this position is $21.00 to $24.00 per hour. Actual pay will be dependent on budget and experience.

Job Posting Deadline
Applications for this position will be accepted until October 17, 2024.

Essential Job Functions

1. Greet and welcome guests with warmth and professionalism.
2. Anticipate guest needs and provide personalized service to create memorable dining experiences.
3. Oversee the reservation system, ensuring optimal table allocation and managing waitlists during peak times.
4. Collaborate with the restaurant manager and kitchen staff to ensure smooth operations.
5. Train, mentor, and lead front-of-house staff in service standards and best practices.
6. Maintain comprehensive knowledge of the menu, wine list, and specials to effectively communicate with guests and provide recommendations.
7. Monitor service quality and guest satisfaction throughout the dining experience, promptly addressing any issues or concerns.
8. Assist in planning and executing private dining events and special occasions, coordinating details with the culinary team and guests.
9. Ensure that the restaurant maintains an inviting atmosphere, including cleanliness, decor, and overall presentation.
10. Work closely with management to develop and implement strategies to enhance guest experiences and drive restaurant success.

Qualifications

1. Minimum of 3-5 years of experience in a high-end restaurant or resort environment, preferably in a Maitre D' or similar role.
2. Strong knowledge of fine dining service standards and wine pairings.
3. Excellent interpersonal and communication skills, with a focus on guest satisfaction.
4. Proven leadership abilities and experience in staff training and development.
5. Ability to work in a fast-paced environment, demonstrating strong organizational skills and attention to detail.
6. Flexibility to work evenings, weekends, and holidays as needed.

Work Environment and Physical Demands

1. Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time.
2. Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces.
3. Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance.

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:

1. Paid Time Off Programs.
2. Paid Leave Programs.
3. Employee Ski Pass.
4. Other company perks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One/ Aspen Snowmass/ Aspen Ventures/ Aspen Hospitality is an equal opportunity employer.