Business Applications Manager

ITW Global Brands specializes in servicing the Auto Aftermarket, selling car care products under the Black Magic, Blue Coral, Fast Orange, Fix-A-Flat, Genuine Innovations, Gumout, No Touch, Permatex, Rain-X, Slime, and Spray Nine brands. These brands compete in the wiper blade, engine repair, hand cleaner, appearance, cleaners & degreasers, tire repair and performance products segments of the Automotive Aftermarket. Many of our brands are #1 in their respective categories.

We’re committed to investing in our people and aim to support our colleagues in their development and long-term career growth with ITW. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that makes us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk. We’re proud of what we do and even more proud of how we do it.

Job Description

ITW Global Brands is seeking a dynamic and experienced Manager to lead a technically strong team of IT professionals supporting business-critical applications for four US-based Divisions within the Automotive Aftermarket organization of ITW. The ideal candidate will have a strong background in managing IT systems, implementing strategic technology initiatives, project management, and providing leadership to a team of IT professionals. As a key member of the IT department, the Business Applications Manager plays a vital role in the stability, reliability, security, and efficiency of business-critical applications while ensuring alignment with business goals.

Duties and Responsibilities:

• Oversee all aspects of J.D. Edwards E1, Business Intelligence, Mobile Barcoding, and Forms solutions.
• Manage internal and external resources to support day-to-day operations and projects.
• Work with managers and business leaders to identify business needs and incorporate them into business systems strategy.
• Coordinate upgrades to JDE E1 and business system software applications.
• Work with the team to troubleshoot day-to-day operational issues, identify root causes, and implement solutions to mitigate recurrence.
• Create functional and technical specifications and direct development teams to complete projects.
• Ensure JDE functional support and training is provided to end users and promote efficient use of software.
• Lead/participate in Core Teams and host frequent meetings to review issues, documentation standards, and common procedures.
• Fulfill data requests utilizing available tools.
• Maintain disaster recovery plan for all business applications and coordinate periodic testing of the disaster recovery process.
• Maintain system development standards and ensure adherence to standards.
• Lead a variety of projects in support of business systems and ensure projects are completed on time, within budget, and meet the agreed-upon performance requirements.
• Identify, lead, and develop talent to maximize individual, team, and organizational effectiveness in meeting company goals.
• Additional related duties as assigned.

Qualifications

• Bachelor of Science Degree in Information Technology related field or equivalent work experience.
• Proven experience managing and leading a team of direct reports.
• Strong understanding and experience supporting business-critical technical environments.
• Cultivate a high-performance culture through effective leadership and team development.
• Experience in deploying, supporting, and optimizing a leading business intelligence tool.
• Experience working with business leaders and functions, demonstrating a strong track record of success in understanding business needs and delivering solutions.
• Proven attention to detail with high-level problem-solving skills.
• Proven ability to complete complex projects and meet aggressive deadlines.
• Experience providing support to manufacturing and distribution environments.
• Extensive project management experience, leading multiple projects simultaneously.
• Can be based out of one of the following office locations: Houston, TX; Solon, OH; Lakeland, FL; or San Luis Obispo, CA. A U.S.-based remote work environment may be considered for this position.
• 10 - 30% travel may be required.
• Experience with JD Edwards E1, barcoding software, EDI technologies, AS400, and WinTel-based systems.
• Highly motivated and energetic attitude with strong initiative and desire to lead, mentor, and learn.
• Strong interpersonal, written, and verbal skills to effectively collaborate with management, staff, and peers in various U.S. and worldwide locations.
• Thinks systematically and inspires change. Understands the "big picture" and the interrelationships of multiple businesses, systems, and activities.
• Build and maintain effective relationships to share information, establish partnerships, and leverage experience to accomplish the organization’s goals.
• Provide and foster excellent customer service. Anticipates and meets the needs of end users and demonstrates commitment to ongoing service improvement.

Additional Information

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

While performing the duties of this job, the employee is frequently required to sit, stand, talk, hear, reach with hands and arms and regularly required to walk. Specific vision abilities required by this position include close vision and the ability to adjust focus.

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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