Fairmont Lodge Back Server - Seasonal

Company Description
Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.
Job Description
Fairmont Lodge Bartender - Seasonal
You are an ambassador for the exceptional service that are hallmarks of our food & beverage experience. Serve up holiday cheer! Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. A Back Server provides friendly, cheerful, attentive and timely service to create an exceptional experience for all guests.
What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Career development opportunities

What you will be doing:

• Consistently offer a professional, friendly greeting and engaging service
• Offer the highest level of support. Assists their server as much as possible in as many ways as possible.
• Taking food items from the kitchen to the guest tables with grace, precision, and speed
• Carrying a tray and a tray jack that weigh up to 30 pounds at a swift pace efficiently
• Clears tables when guests are finished. Works with other FOH team members to make sure enough "hands" are available when a table is finished.
• Sets each table in their section flawlessly and perfectly. Checks each table for completeness of setting.
• Makes sure tables are aligned perfectly, chairs are aligned perfectly, candle holders, etc.
• Stocks side stations and maintains appropriate pars of silverware, glassware, napkins, share plates, marking trays and condiments throughout service.
• Maintains water levels throughout service. Remember which positions are which tables are drinking which type of water.
• Performs all assigned side work before, during, and after their shift.
• Follow brand policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Follow hotel time and attendance policy
• Follow grooming and attire guidelines
• Other duties as assigned

Qualifications
Your experience and skills include:

• Previous Food & Beverage experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to speak, read and write in English
• Ability to work a flexible schedule including mornings, afternoons, nights, weekdays, weekends, and holidays

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting

Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
information will be kept confidential according to EEO guidelines.