GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Join Our Dynamic Team as a Repair Project Coordinator at GEA!
Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Repair Project Coordinator to join our team. This role is responsible for planning and coordination of repair orders in our network of Repair Workshops.
Your responsibilities and tasks:
- Works with customers to set up new repair orders including issuing Return Good Authorizations, obtaining proper safety information and initiating inspection of customer's equipment with repair shops.
- Interprets information provided by repair shop and technical advisor to calculate repair costs and prepare a written estimate for submission to the customer.
- Coordinates and monitors repair progress including following up on part shortages. Updates repair Access database with current delivery information from production meetings.
- Handles all customer requests for rental equipment and exchange items including maintaining records of rental fleet.
- Responsible for coordination of reconditioning of rental fleet.
- Duties include final calculation of repair invoice and billing.
Your profile and qualifications:
- Associate’s Degree or higher in a business-related field
- 3+ years of customer service experience preferably in a manufacturing environment
- Proficient in MS Office (MS Word, Excel, Access)
- Knowledge of SAP is desirable
- Excellent communication skills required
- Proven ability to set priorities, perform under pressure and complete multiple tasks within appropriate time frames
- Ability to read and interpret mechanical drawings is desired
GEA offers competitive pay and great benefits:
- 11 Paid Holidays
- PTO - Paid Time Off
- Medical Plans
- Vision Insurance
- Health Savings and Spending Accounts
- Tuition Reimbursement
- 401k with excellent employer match
- Wellness Incentive Program
- Employee Assistance Program
GEA is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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