Patient Support Specialist
Goodlife Physical medicine is a multi-specialty healthcare group providing a comprehensive conventional and alternative treatment approach to sports injuries, musculoskeletal pain, and chronic lifestyle and postural-related conditions throughout our multiple locations in the South bay (Redondo Beach, El Segundo, Torrance, and Seal Beach). We offer Pain Management, Chiropractic, Massage Therapy, Physical Therapy, and Orthopedics. Our team is growing quickly and we are in search of an energetic, friendly, and hardworking Patient Support Specialist to assist our patients. Goodlife provides and coordinates conservative modalities with pain relieving and orthopedic techniques to deliver the best opportunity for rapid and sustained correction of painful physical medicine disorders. By getting at the heart of the problem, we can provide lasting results.
Please see our introduction video here:
This is a full time position with paid healthcare and paid time off.
Goodlife is a face paced, high volume office. We are looking for an enthusiastic person who enjoys the fast paced, multi-tasking environment. The right candidate has a big heart and enjoys helping people. This individual will also be incredibly organized and has exceptional communication skills.
Duties of the Patient Support Specialist include:
- Managing the clinic’s schedule daily
- Facilitating and optimizing patient flow throughout the clinic
- Handling patient questions and calls with professionalism and confidence
- Following all clinical and administrative protocols
- Being exceedingly friendly to patients and staff
- Answering multiple phone lines
- Scheduling and checking patients in and out
- Patient insurance verification for benefits
Qualifications:
- Bachelor's Degree preferred
- Computer skills required to manage patient information and ensure effective clinical workflows and documentation in the electronic medical record (EMR)
- Ability to work well within a team setting
- Interest in clinical/healthcare operations
Starting pay is based on education and experience.
**Company-wide bonuses based on hitting performance targets**
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Outpatient
Medical specialties:
- Anesthesiology
- Orthopedics
- Pain Medicine
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- 8 hour shift
- Monday to Friday