Loaner Manager - Audi Rockville in Rockville, MD at Sonic Automotive
Job Type: Customer Service
Experience: Associate
About
You're serious about your career, and rest assured you've come to the right place. At Audi Rockville , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Loaner Car Manager at Audi Rockville is responsible for daily management of our loaner car fleet. This includes performance evaluations for the value of our no-charge daily loaner, fleeting de-fleeting inventory, follow-up of incident reports, and completing daily updates of loaner utilization while working with service advisors, service manager, and guests. The job is also guest-facing as you will assist some of our guests with getting in and out of our loaner cars, which requires paperwork, signatures, and documentation of insurance and license.
This role has historically been a launching role for advancement to other roles at Audi Rockville or our area Sonic Automotive dealerships.
Requirements:
- Previous car dealership experience is a plus.
- Proven guest-facing experience is preferred.
- Valid Driver's license with a clean driving record.
- Excellent customer care skills, including the ability to resolve customer-related issues in a professional manner.
- Strong problem-solving skills.
- The ability to work with people of various professional backgrounds.
- Desire to succeed.
- Computer skills to include Excel and Word while using Outlook to communicate with the team.
- Flexible schedule may require occasional work till closing at 7 PM and occasional Saturday with notice.
It's time to make the most important move of your career. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
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