ResponsibilitiesPerforms detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk. Performs other duties as assigned by the site manager. Work schedule includes Saturday as part of the regular shift.Job Title: Ambulatory Service Representative III (SE)Location: Main CampusDepartment: Radio - AdministrationJob Type: Full TimeSalary Range: $ 41,880 - $51,725 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)QualificationsEducationRequired: High School diploma or G.E. DPreferred: Associate or bachelor’s degree in related fieldExperienceRequired: A minimum of 2+ years of medical office experience to include the following:Face to face customer service, cash handling, patient registration, appt. scheduling, medical billing, &experience in answering a multi-line telephone system.or1+ years KSC Experience as an Ambulatory Service Representative IIPreferred: 3+ years of working in a physician, hospital, or medical office environment2+ years of insurance/managed care experience, to include insurance verification, being able to identify,communicate/articulate and understand the difference between insurance plans (HMO, PPO, EPO, etc.)License(s)Required: N/APreferred: N/ASpecial SkillsRequired: EMR experienceFamiliarity with medical terminology.Excellent customer service skills in person and over the telephone.Experience with computers and Windows-based software including Word and Excel.Excellent verbal and written communication skills.Basic Math ability.Knowledge of customer service principles and practices.Able to maintain strict confidentiality of all personal/health sensitive information.Ability to effectively handle challenging situations and to balance multiple priorities.Preferred: Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, andPowerPoint) and web/Internet are required.Epic experience.Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinkingand creativity when resolving customer issues.OtherRequired: Fluent in English, verbal and written.Professional demeanor and appearance.Preferred: Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonalskills which are required to interact with internal and external contacts in a courteous and patient focusedmanner.Working Environment: OfficeAbout UsStart your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.Why Kelsey-Seybold Clinic?Medical, Vision, and DentalTuition ReimbursementCompany Matching 401KEmployee Reward and Recognition ProgramPaid time off for vacation, sick, and holidaysEmployee Assistance ProgramContinuing Medical Education allowanceKelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.