Systems Analyst

The Office of Information Technology is looking for a highly collaborative Network Administrator to help manage and maintain the organizations hardware & wireless infrastructure including servers, network switches, routers, and storage area networks. This position works under the direction of the Network Infrastructure Manager for Middlesex County.

• Bachelor's Degree preferred; may substitute education with experience and/or certifications.
• At least 2 years of proven experience in a Network Administrator role.
• Proven ability to manage and maintain an organizations hardware infrastructure including servers, network switches and routers and storage area networks.
• Experience with firewalls, VPNs, IPS/IDS, preferably Palo Alto.
• Excellent troubleshooting and problem-solving skills is required.
• Cisco routing and switching experience (EIGRP, L2 - L3)
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
• Can develop and maintain disaster recovery plans and operations using standard tools for backup & recovery as well as disaster recovery replication.
• Capacity to manage and maintain core software including EDR, deployment software, Proofpoint cloud email security, Beyond Trust Remote Support, PRA, and Workspace ONE.
• Knowledge to manage and maintain virtual server environments including VMware vSphere 7+ infrastructure.
• Telephony experience including VOIP, POTS structured cabling management.
• Excellent ability to organize, prioritize, and manage multiple tasks.

• Identify and solve any problems that arise with computer networks and systems.
• Define network policies and procedures.
• Monitor computer networks & connectivity to identify how performance can be improved.
• Perform preventive security monitoring activities to ensure the network is secure.
• Resolve any network related issues for end users.
• Handle network tasks including provisioning of circuits, upgrades, and the decommissioning process to ensure security of data and network integrity.
• Microsoft Azure Administration (SharePoint, Teams, Exchange, Office Apps., Azure provisioning)
• Dell/Cisco/IBM server infrastructure administration.
• Setup user accounts, permissions, and passwords in Active Directory.
• Install and integrate new server hardware and applications.
• Use cyber security tactics to protect the organization.
• Manage Webex calling VOIP platform & oversee cabling of buildings for office moves.
• Specify system requirements, design solutions, and make recommendations on server system administration.