The Sisters Congregation of St. Joseph of Boston, whose mission is to realize the prayer of Christ: that all may be one with God and with one another. We are united in a special focus: to work for unity where there is brokenness and to help people become whole and holy, individually, and together.
We are looking for an innovative and dedicated IT Support Specialist who would be assisting with daily IT related issues and projects as assigned. They would be responsible for all audiovisual equipment, support, and services as well as assisting with general end-user technology support and maintenance. Join our dynamic IT team and contribute to the success of our organization by providing reliable IT support to our employees.
Duties and responsibilities:
- Provide IT support to employees, troubleshooting hardware and software issues
- Respond to IT support tickets in a timely manner and resolve technical problems
- Perform basic problem solving and assistance with PC, MAC, iOS, Android & Printers (Hardware and software)
- Provide individual basic training (FirstClass, iOS, Android, etc)
- Maintain and update inventory records
- Maintain and update documentation
- Evaluate and recommend hardware and software solutions
- Assist with upgrades and new installations
- Provide excellent customer service to internal users, ensuring their technical needs are met
Requirements:
- Basic experience in IT support or a related field
- Basic knowledge of network configuration and Server configuration
- Strong knowledge of computer networking concepts and protocols
- Proficiency in troubleshooting hardware and software issues
- Basic Knowledge with Windows 10/11 Support
- Excellent communication skills and ability to provide exceptional customer service
- Ability to work independently and as part of a team to meet deadlines
Schedule:
Part-Time, Flexible schedule between Monday-Friday
Benefits:
- Medical, Dental, Vision, Life, Long/Short Term Disability, Vacation, Sick, Holiday pay and much more!
- We are an equal employment opportunity employer. All employment decisions are based on merit, qualifications, and competence and not influenced or affected by race, color, religion, age, gender, national origin, ancestry, marital status, military status, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local law.
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 24 per week
Work Location: In person
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