Senior Project Manager

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Our PMO is a core part of the organization. We are valued for working with teams to ensure achievable commitments and on-time delivery. As a Senior Project Manager, you will collaborate closely with Engineering, IT, GTM, and Product teams to drive transformational initiatives.

What you’ll do:

• As a project leader, you will be the key point of contact for all project and/or program-related activities
• Leads, manages, coordinates, and reports on multiple projects
• Assembles and drives cross-functional project teams, identify resources needed, and develops detailed project plans and schedules to ensure on-time completion of projects
• Communicates frequently with team members and senior business stakeholders regarding project status and identifies and resolves project problems, issues, and risks
• Initiates action to identify and resolve project problems/issues and reports on mitigating steps and actions taken to ensure timely deliverables, project success, and quality
• Provides weekly status reports highlighting accomplishments, plans, and issues to project team members and senior management
• Actively manages risks and issues
• Develops and promotes best practice process and/or methodology improvements and efficiencies across the organization
• Cultivates inter-departmental relationships with all stakeholders
• Assemble and drive large cross-functional project teams, identify resources required, and develop detailed cross-functional project plans to ensure the on-time completion and launch of projects, which not only focus on delivering the technical components of the project but also the business readiness activities required to prepare our internal business groups and external customers for the project deliverables
• Work collaboratively with your peers and managers within the Enterprise Project Management Office to develop methods for continuously improving productivity and efficiency within the organization
• Facilitate decision making between project team members
• Escalation involvement around technical and non-technical issues that related to the project

Who you are:

• 5+ years of project management experience working with technical teams is required. PMO experience is a plus
• Demonstrated ability to work across multiple job levels to achieve results
• Demonstrated experience managing project teams across multiple locations
• Proven ability to manage multiple projects simultaneously in a deadline driven process
• Consistent success in driving teams to meet aggressive deadlines
• Demonstrated use of sound and proven project management practices and tools, including excellent Google Suite skills
• Proven experience managing expectations and managing cross-functional teams
• Excellent interpersonal, written and oral communication skills with all levels of the organization
• Able to manage internal customer relationships and expectations, through negotiation and partnering
• Able to cultivate strong inter- and intra-departmental relationships that promote a positive, execution-focused work environment
• Ability to understand technical vision and communicate it to both technical and non-technical partners
• Proficient in Agile and KANBAN project methodology. Knowledge of how to use JIRA
• PMP or similar project management certification

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees: $108,400—$135,500 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.