Job Description:
- Lead North American device and token authentication solutions
- Work as a technical expert for the NA Product team to design, implement and execute token and device authentication projects in key emerging growth areas and with key technical partners.
- Lead Proofs of Concepts, industry working groups, and external pilots aimed at testing and validating technical solutions for consumer recognition and authentication through digital channels.
- Provide SME support for cross-functional teams, assisting clients in implementing Visa's authentication solutions and other products.
- Ensure internal technical/operational stakeholders are ready to support token-based transactions in mobile wallets, e-commerce wallets and other e-commerce endeavors. Provide subject matter expertise and 3rd level problem resolution as required.
- Support the internal operational teams in being the escalation point for problem resolution, while also working with local and global SME's in devising long-term solutions and BAU processes to reduce incidents in new implementations.
- Track any program level issues to final resolution with internal and external stakeholders
- Provide inputs and updates to EMV and token technical documentation to reflect new functionality as dictated by Global Product development teams.
- Support regional rollouts on strategic initiatives, such as Visa Flexible Credential, Tap-to-Everything, and Visa Passkeys.
- Support Digital Identity initiatives.
- Provide Visa strategic direction on Open Banking
- Become a subject matter expert (SME) on Visa's technical and business products, processes, and services in Open Banking.
- Work with cross-functional stakeholders on evaluating opportunities in Open Banking.
- Work closely with industry and internal stakeholders across the organization to understand market needs and improve solutions with enhancements that lead to better competitiveness and go-to-market offerings.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications:
Basic Qualifications:
* 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
* 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
* Deep knowledge of and experience with EMV, token and Visa CNP solutions
* Good understanding of payment networks or payment processing systems
* Be self-motivated, and demonstrate the ability to influence and communicate effectively across functional lines to ensure all participants and stakeholders deliver as planned
* Experience in delivering quality product integrations within scope and on time
* Strong analytical and problem-solving skills
* Excellent written and verbal communication skills, interpersonal and presentation skills, and the proven ability to influence and communicate effectively
* Strategic planning experience, including the development and implementation of process improvements within product management or sales is desirable
* Willingness and ability to learn and adapt to future business priorities
* Believe passionately in the transformative power of technology in the world
* Have a proven track record implementing innovative systems
* Can track/manage concurrent projects to different schedules and timelines
* Can clearly articulate and document requirements to client stakeholders of various levels and abilities
* Can define and implement regional/global processes
* Have an open mind to understand existing, emerging, and future technologies for payments
* Prior experience in the payments space, including Industry relationships with integrators and solution vendors
* Understanding Open Banking
* Understanding of FIDO