Sales Manager

Ready to join the Wedding Shoppe Inc. team?
Our Saint Paul location is growing, and we are looking to add a Sales Manager to our team!
Job Title: Sales Manager
Location: Saint Paul, Minnesota
Position Type: Full-time
About Wedding Shoppe Inc.: Wedding Shoppe Inc. is a well-established and reputable bridal and formalwear retailer committed to providing an exceptional shopping experience for brides, bridesmaids, and other special occasion shoppers. We take pride in our positive work environment and our dedication to quality service.
Job Description: As a Sales Manger at Wedding Shoppe Inc., you will play a crucial role in the overall operation of our Saint Paul location. You will work closely with the Store Manager to ensure the store runs efficiently and delivers outstanding customer service. Here are your primary responsibilities:
1. Team Management:

• Assist in recruiting, training, and supervising store staff.
• Collaborate with the Store Manager to create employee schedules.
• Provide guidance and support to the team to ensure they meet performance expectations.
• Conduct performance reviews and address any issues promptly and professionally.

2. Inventory Management:

• Oversee inventory management processes, including receiving merchandise, price adjustments, and returns/exchanges.
• Monitor inventory levels to meet customer demand and minimize stock shortages.
• Coordinate with vendors and suppliers as needed to maintain product availability.

3. Problem Solving:

• Handle unusual situations and customer issues with professionalism and effective problem-solving skills.
• Implement solutions that prioritize customer satisfaction while aligning with company policies and standards.

4. Team Development:

• Assist in training store staff by reviewing and revising orientation and sales training materials.
• Conduct training sessions and ensure that staff members are well-versed in product knowledge and sales techniques.
• Collaborate with the Store Manager to identify learning needs and implement ongoing training programs.

5. Sales and Reporting:

• Prepare sales and customer relations reports by analyzing and categorizing sales data.
• Utilize data analysis to identify trends and opportunities for growth.
• Collaborate with the Store Manager to develop and implement sales strategies.

6. Customer Relations:

• Identify and investigate customer complaints and service suggestions.
• Implement improvements and monitor customer satisfaction.
• Maintain a high level of customer service by enforcing organization standards.

7. Benefits:

• Enjoy a comprehensive benefits package, including health, dental, and vision insurance.
• Participate in an individual retirement account (IRA) program with a company match.
• Benefit from paid holidays and paid time off, even for part-time positions.
• Be part of a supportive and friendly team that values employee well-being and growth.

Qualifications:

• Previous experience in retail management is preferred.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Knowledge of inventory management and customer service best practices.
• Ability to work in a fast-paced, dynamic retail environment.
• Detail-oriented with strong organizational skills.

If you are passionate about delivering exceptional customer experiences, have a knack for team management, and are excited about contributing to a positive and energetic work environment, we encourage you to apply.
Application Process: Interested candidates should submit a personalized cover letter along with their resume, demonstrating why they are a perfect fit for Wedding Shoppe Inc. Please include specific details about what excites you about this position and why you are enthusiastic about joining our team.