Information Systems Lead Program Manager (Denver, CO)

Job Description

The ideal candidate will have a proven track record of managing technology projects in a global law firm, or similar professional services environment. In addition, the candidate must also demonstrate a history of being involved in the day-to-day activities of a large and successfully delivered technology program. The successful candidate will have a varied and demonstrable background of both being part of an execution team in charge of a team delivering the day-to-day work required in a large project and subsequently being a project manager in charge of the work they used to do.

This role reports to the Director of US Technology Solutions.

Responsibilities include:

• Leading and managing technology projects, ensuring delivery on time, within scope, and within budget.
• Collaborating with stakeholders to define project objectives, scope, and deliverables.
• Developing and maintaining detailed project plans, schedules, and budgets.
• Identifying and mitigating project risks and issues.
• Ensuring effective communication and coordination among project team members and stakeholders.
• Monitoring project progress and providing regular status updates to senior management.
• Conducting post-project evaluations and implementing lessons learned.
• Fostering a culture of continuous improvement and innovation within the project management team.

Qualifications:

• Demonstrated leadership skills and strategic vision.
• Proven track record of leading large-scale, global technology initiatives.
• Ability to thrive within a global matrix organization.
• Ability to collaborate with the global IS Training and firm professional development teams to deliver education in relevant technologies across all regions.
• Understanding of project sponsorship, stakeholder management, portfolio governance, and processes for reviewing, accepting, and promoting project work.
• Excellent client service skills with a focus on world-class communication to all stakeholders and ability to effectively partner with all firm IS functions.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.

Experience:

• University degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 7-10 years of experience in project management, particularly focusing on technology projects.
• Proven experience managing projects in a global law firm or professional services environment.
• Project Management Professional (PMP) certification.
• Certified ScrumMaster (CSM) or equivalent Agile certification.
• ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred.
• Strong understanding of project management methodologies, including Agile and Waterfall.
• Significant experience in implementing ITSM and ITIL best practices.
• Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery.
• Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery.
• Hands-on knowledge of Apple and Android devices, as well as experience with mobile device management (MDM) platforms, specifically Microsoft Intune.
• Knowledge of Learning Management Systems (LMS) is helpful.
• Familiarity with operating within a Technology function that utilizes a Target Operating Model (TOM) and RACI approach for program delivery, as well as an ITSM/ITIL approach to service delivery and metrics.

Primary Location: Denver, Colorado

Schedule: Full-time

The base annual salary range for this position is: $125-145k.

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