Senior Product Manager, Omni-Channel Commerce, Google Store
Location: Mountain View, CA, USA; New York, NY, USA; Seattle, WA, USA
Minimum Qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in product management or related technical role.
- 3 years of experience taking technical products from conception to launch.
- Experience developing eCommerce products and technologies.
- Experience with Logistics or Operations.
Preferred Qualifications:
- Master's degree in a technology or a business related field.
- Experience with supply chain, customer facing products, infrastructure or third party integrations.
- Experience in setting product direction and executing on road maps.
- Experience in software development and an interest in the intersection of technology and operations.
- Ability to work across sites and geographies, with an understanding of diverse perspectives and bridge them into a common direction along with collaboration skills.
About the Job:
At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.
In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.
We are seeking an operationally focused and results-oriented Senior Product Manager to lead key initiatives within our Google Store Omni-Channel Commerce team. In this role, you will be responsible for driving the product development, from outlook to execution, for important aspects of the post-purchase customer journey. This includes developing and optimizing operational and logistical products that enhance the overall ownership experience.
Responsibilities:
- Develop a comprehensive understanding of Google Store's operational systems and processes related to order fulfillment, delivery, and reverse logistics.
- Identify opportunities for improvement and optimization, and work with engineering and operations teams to implement solutions.
- Define the multi-year direction for your product area, manage the road map and priorities, and oversee high quality on-time execution.
- Identify and drive new opportunities for partnership across Google and beyond to significantly enhance user acquisition, engagement, and unique value proposition.
- Utilize data and analytics to understand customer behavior, identify pain points, and measure the impact of product improvements on key metrics.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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