MD, Head of Closing

Job purpose

Candidates must be able to operate under limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Must be able to handle the pressure of a fast-paced GSE closing process and meet strict deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and self-motivated.

Duties and responsibilities

• Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement;
• Send written requests or make phone calls to customers, attorneys and other third parties to obtain additional information as required;
• Review and apply new information received regarding investor and underwriting guidelines, company policies, processing procedures, etc.;
• Verify underwriting and funding conditions are signed off prior to settlement;
• Ability to perform real estate tax and insurance escrow analysis for closing;
• Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements;
• Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.);
• Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations;
• Confirm loan information in all systems are accurate;
• Review and work with closing counsel in the preparation and delivery of closing documents;
• Review final settlement statement for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable);
• Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns;
• Meet established productivity levels and turnaround times as set by Manager; and
• Other reasonable tasks and services in connection with your position.

Qualifications

• BBA/BS in Insurance, Finance, Real Estate or Accounting preferred, MBA a plus
• Agency commercial mortgage loan closing experience
• Proficiency in Microsoft Office and Salesforce
• At least 10 years loan closing experience, 5 of which are in Agency Multifamily