The Business Risk and Control Senior Officer I is a strategic professional who closely follows the latest trends in their field and adapts them for application within their job and the business. Typically, a small number of people within the business provide the same level of expertise. Excellent communication skills are required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This role is accountable for significant direct business results or authoritative advice regarding the operations of the business, necessitating a degree of responsibility over technical strategy, primarily affecting a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. This individual is a crucial member of the Finance Business Risk and Control Chief Operating Team, providing oversight for the compliance of Citi’s Program Management Policy directed by the CPMC (Citi Program Management Council). The Business Risk and Control Sr Officer will be part of a broader Governance team that drives strategic program management best practices and compliance.
Responsibilities :
- Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e., Risk & Control Self-Assessment) as required by the MCA Standard, including the assessment and appropriate approval of risk associated with business changes.
- Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory.
- Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, providing check and challenge to ensure appropriate escalation in accordance with Issue Management and Escalation Policies.
- Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination of learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
- Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting control monitoring, handling deficiencies, and escalating issues for resolution.
- With management, direct teams on the timeliness, accuracy, and completeness of the MCA through controls prior to the execution of a process (QC).
- Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).
- Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.
- Help management allocate resources to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging, and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
- Take ownership to identify, assess, record, and respond to Operational and Compliance Risk events, ensuring these are captured accurately, timely, and in accordance with requirements.
- Responsible for ensuring adequate governance and training are in place to support management of Risk profiles.
- Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
- Be responsible for risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g., third party, fraud, sanctions, etc.) (if applicable).
- Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
- Apply knowledge of the business, products, or services to identify and implement control points and processes throughout the business.
- Support the Org PMO through detailed analysis, reporting, and tracking of activities across Finance functions, transformation program leads, and other governance responsibilities.
- Drive the Org PMO in the establishment and communication of program management policy, schedule of activities, and oversight of compliance responsibilities.
- Analyze daily/monthly reports to communicate and resolve program management quality assurance issues, including identification and tracking of dependencies, risks, and issues. Work through identified exceptions, red flags, and other escalation items with program teams.
- Develop excellent working relationships with internal governance function heads. Deep understanding of the Org PMO information flow. Demonstrate the ability to challenge or persuade change to any Org PMO processes.
Qualifications :
- 10+ years experience in Operational Risk Management, Audit, Compliance, or other control function.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Bachelor’s/University degree or equivalent experience, potentially Master degree.
- 10+ years of experience in Governance, Oversight, and/or compliance functions in one or more of the designated specializations mentioned above with proven success in project execution.
- Experience in supporting the development and implementation of new business processes; strong process management skills required.
- PMP certification or related experience with project management standards is a plus.
Job Family Group: Risk Management
Job Family: Business Risk & Control
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $130,880.00 - $196,320.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Nov 29, 2024
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