Housing Eligibility Specialist

OAKLAND HOUSING AUTHORITY
HOUSING ELIGIBILITY SPECIALIST
SALARY: $36.71 - $40.51 / HOURLY
(Appointment is generally made at one of the first three steps, depending on qualifications)
CLOSING DATE/TIME: TUESDAY, OCTOBER 29TH, 2024 AT 8:59 PM PST
DEFINITION
Under supervision, interviews applicants for housing assistance and determines eligibility; may train or supervise staff, and performs other related work as required.
ESSENTIAL FUNCTIONS

• Interviews and pre-screens applicants, and determines housing eligibility; and
• Screens and assesses applicants' housing history for habits and practices that may be expected to have an adverse effect on tenancy; and
• Evaluates data from home visits, field investigations, previous landlords, parole and social service agencies; and
• Collects data from applicants with complex or difficult situations and makes the appropriate eligibility determination; prepares housing vouchers; and
• Submits recommendations to management; explains policies affecting eligibility determinations, waiting list status and conducts applicant file review; and
• Interfaces with residents, clients, other employees and the general public in answering inquiries and resolving problems; and
• Prepares production reports and composes correspondence; and
• Trains and/or supervises staff and acts as lead personnel; and
• Performs and supervises special projects as assigned.

MARGINAL FUNCTIONS
Performs other related work as required.
MINIMUM QUALIFICATIONS
Graduation from high school, and completion of 24 semester hours of general education college training;
WITH two years of full-time paid experience performing responsible work requiring exposure to public contact and interpretation and application of laws, rules, and procedures;
AND
Possession of a valid California driver's license and an insurable driving record.
Bilingual Skills: ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus.
Equivalent combinations of education, training and experience will be considered.
KNOWLEDGE AND ABILITIES
KNOWLEDGE OF: interviewing techniques; housing regulations and guidelines; principles and practices of effective supervision; basic administrative principles and practices; modern office procedures and practices.
ABILITY TO: gather and analyze data and reason logically and accurately; comprehend written material and interpret and apply laws, rules, and instructions; communicate effectively, both orally and in writing (or with audio and visual capacities); analyze situations accurately and adopt an effective course of action; establish and maintain cooperative working relationships; and other abilities as specified in the State of California Division of Industrial Accidents form RB-91 for this classification.
TO APPLY: Please complete an employment application online at All applications must be received by Tuesday, October 29th, 2024 at 8:59pm PST.
ADDITIONAL INFORMATION FOR APPLICANTS
Thank you for your interest in employment at the Oakland Housing Authority.
To apply for this position, applicants must complete and submit an online application at by the date indicated; a current, detailed resume may be attached but will not be accepted in lieu of a completed employment application.
All applications and resumes will be carefully screened. Those applicants whose education and experience most closely match the requirements of the position will be invited to compete in the examination process. Candidates who compete successfully in this examination will have their names placed on a List of Qualifiers. An appointment will be made from the List. For some positions, an experience/training rating and/or written evaluation of candidates will be used in lieu of the oral examination. The names of the highest-ranking candidates will be placed on the List of Qualifiers, and the final selection will be made from this List. College degrees or units required for the position will be verified prior to final appointment. If this information cannot be verified for a candidate, the candidate's name will not be placed on the List of Qualifiers. All appointments are subject to the approval of the Executive Director.
All prospective employees must pass a physical examination and drug screening by an Authority-designated physician. A pre-employment criminal history background check will also be conducted for all positions. For positions requiring use of an Authority vehicle, candidates' driving records will be checked prior to appointment. To be eligible for appointment, each candidate must possess a valid California Class C driver's license and a driving record acceptable to the Authority's insurer. All prospective employees must also provide proof of American citizenship, or legal resident status and the legal right to work in the United States.
Prior to becoming permanent, new employees must successfully pass a probationary period.
BENEFIT INFORMATION
Employees of the Authority enjoy a competitive fringe benefit program.
SICK LEAVE is accrued at the rate of one day per month.
VACATION LEAVE for new employees is accrued at the rate of 10 days each year. There are also fifteen (15) paid holidays each year.
RETIREMENT - The Authority is a member of the Public Employees' Retirement System (PERS). The Authority also participates in Social Security.
COMPETITIVE HEALTH, DENTAL, AND VISION INSURANCE is available.
GROUP LIFE INSURANCE is fully paid by the Authority.
Management, supervisory, professional and confidential employees are also entitled to a management benefit package allowance and five days of administrative leave per year.
The Oakland Housing Authority does not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, age, veteran's status or disability in the employment or the provision of services.
In compliance with the federal, state and local disability laws, the Oakland Housing Authority will provide equal employment opportunities to all qualified individuals, without regard to disability. The Authority is committed to making reasonable efforts in the examination process to accommodate applicants with disabilities. Individuals requesting reasonable accommodation in the examination process must do so no later than five (5) working days after the point of invitation by the Authority to an examination, otherwise it may not be possible to arrange accommodation for this selection process. The Human Resources Department will make reasonable efforts in the examination process to accommodate disabled applicants. Applicants with special needs, please call (510) 874-1575 (voice); (510) 832-7331 (TDD).