Lead Case Manager

PAC
Job ID 2460026
PacArctic, LLC, a Koniag Government Services company, is seeking a Lead Case Manager to support PAC and our government customer in Greensboro, NC. This position will be 100% onsite. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Government Services is seeking the highest quality candidates for the United States Department of Health and Human Services (HHS), Office of Refugee Resettlement (ORR) in support of the direct care and supervision (DCS) and facilities maintenance (FM) services at the 800-bed influx care facility (ICF) in Greensboro, North Carolina. The Koniag Team will provide direct care to unaccompanied children ages 13-17 years), ensuring all personnel, services, and resources necessary to provide for the care and supervision of unaccompanied children housed at the ICF as specified by HHS ORR and ensuring required corresponding regulatory and statutory guidance are met.
Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Accomplishes care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
• Admits new children by reviewing records and applications, conducting orientations.
• Determines requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
• Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
• Monitors cases by verifying attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
• Maintains child records by reviewing case notes, logging events and progress.
• Communicates child progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
• Prepares child transfer/discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
• Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
• Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
• Meets budget by monitoring expenses, implementing cost-saving actions.
• Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for coordinating case management and safe and timely release services, training new case managers, and supervising the work of other case managers.

Skills and Qualifications:

• Documentation skills
• Analyzing information
• Decision making
• Research skills.
• Verbal communication
• Written communication
• People skills
• Resolving conflict
• People management
• Integrity
• Connecting with children

Education, Experience, and Licensing Requirements:

• Strongly preferred work experience at an Influx Care Facility
• Master's Degree in the behavioral sciences, human services or social services fields or bachelor's degree and at least three (3) years of progressive employment experience that demonstrates supervisory and case management experience.
• Professional or personal experience supporting children.
• Must have a valid in-state driver's license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.

Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352