Business Process Analyst 2

Business Process Analyst 2
Information Technology Department
Hourly Rate: $38.84
About The Information Technology Department:
The Information Technology (IT) Division works collaboratively with all PUCO departments to identify, procure, and support information technology solutions necessary to perform the mission critical business functions of the PUCO. IT subject matter experts: maintain more than 50 business applications: plan, design, build and deploy new IT solutions; provide support for phones, tablets, laptops, desktops, and printers; maintain production systems; and manage PUCO's websites and webcasting activities. In addition, the IT division coordinates infrastructure support and IT security services with the Department of Administrative Services (DAS) and the Office of Information Technology (OIT).
What You'll Do:
In this position as a Business Process Analyst 2 your primary duties will include:

• Gathering and analyzing information from stakeholders, business owners, customers, and management for implementation of information technology solutions.
• Identifying documents and analyzing business requirements as well as creating Information Technology process flows and flowcharts
• Analyze, review, and recommend possible solutions to identified business problems through the implementation of technical solutions
• Performs validation of solutions by analyzing the end product and the requirements specifications
• Performs as liaison between various stakeholders, managing stakeholder expectations, and ensuring successful communications between project team members
• Develops skills necessary to provide, and assists with, managing risks and changes related to processes, projects and procedures
• Assist in developing project task plans, leading meetings, and other related tasks to gather and coordinate activities for required gatherings
• Develop skills and understanding of advanced business modeling, technology solutions, vendor solution evaluations, and recommendations to meet defined business requirements
• Answer questions and presents mentorship opportunities to peers and/or lower-level staff via conversation, observation, or technical documentation

Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.
Our organization currently follows a hybrid work structure where employees can work remotely or from the office as needed and based on operational need. This is subject to change with limited notice. A teleworking agreement must be approved by management
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
-Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
-Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
-Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology