CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on improving lives one person at a time. The Company operates through two business units, CooperVision and CooperSurgical. CooperVision is a trusted leader in the contact lens industry, improving the vision of millions of people every day. CooperSurgical is a leading fertility and women’s health company dedicated to assisting women, babies and families at the healthcare moments that matter most. Headquartered in San Ramon, CA, CooperCompanies has a workforce of more than 15,000 with products sold in over 130 countries. For more information, please visit
Job Summary:
This technical-functional IT role is closely aligned with the Legal department functions in support of Legal systems best practice, usage, and requirements. This role will partner closely with the project teams and assist Legal and IT with management of project deliverables and transition to production support. This role will work with vendors and internal resources to deliver system integrations. The Legal systems Engagement Lead will support testing activities and documentation to ensure a quality and maintainable solution, working closely with the functional Legal teams to ensure delivered systems are aligned with the evolving needs of the function.
The Legal systems Engagement Lead will work directly with the global Legal teams to ensure requirements are understood, gaps are closed, drive digital adoption, and advocate priorities within the technical workstreams. This role requires full consideration to ensure requirements are delivered via application configuration standards, requirements are optimized, and opportunities to streamline the supported solution are leveraged.
The Legal systems Engagement Lead will ensure all required SDLC activities are executed via ServiceNow and will assist with production support activities in terms of knowledge and quality reviews.
The Legal Systems Engagement Lead is responsible for the coordination of deployments to ensure full IT protocols and compliances are supported. This role closely partners with the global Legal Department community and internal IT teams to ensure timely and quality support and delivery of solutions. The scope of this role will span all divisions within CooperVision, CooperSurgical, and Cooper Headquarters. While the deployments may be phased by geography, this is a global, enterprise-wide role requiring engagement with representation from all regions.
Knowledge, Skills and Abilities:
- Subject matter expert with legal systems including but not limited to billing and contract lifecycle management
- Systems development lifecycle experience required
- Global systems implementation experience a plus
- IT SOX experience a plus
- Work across organizational boundaries to document and develop functional and technical specifications and support for the design, development, testing, and maintenance of new processes
- Intimate knowledge of existing processes in their functional areas. Additionally, knowledge of the information that is required for cross-functional processes will be required.
- Strong business analysis skills required
- Excellent knowledge of the business enterprise functions and processes
- Ability to work with both technical and non-technical personnel at various levels of the organization
- Ability to triage and prioritize requirements and advocate for the customer
- Excellent analytical and problem-solving skills
- Ability to adapt to a fast and dynamic environment
- Ability to effectively translate between functional and technical teams
- Ability to follow procedures and produce/maintain supporting documentation
- Resolves simple to complex system problems in creative ways
- Excellent written, verbal, and interpersonal communication skills
- Excellent time management
- Highly motivated, self-directed and attentive to detail
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Extensive experience working in a team-oriented, collaborative environment
- Ability to produce exceptionally quality output
- Ability to communicate effectively with management
Work Environment:
- Sedentary to light physical effort necessary to perform the job
- Extensive contact with employees and external business partners and vendors
- Off-hour meetings and occasional weekends during critical systems activities
Experience:
- 5+ years of experience in legal systems support and/or Implementations
- Commensurate technical and functional experience to perform required job duties
- Must be proficient with Microsoft Office
Education:
- Bachelor of Science Degree in relevant field or equivalent experience is preferred
- Legal systems certifications, a plus
- Project Management certifications, a plus
Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $132,813.00 and $177,084.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
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Travel Requirements:
Expected travel is less than 10%
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