IT Specialist (APPSW)

The Office of Information Management provides innovative business process automation, data management, content management, software application, and consultative services to the Division and external stakeholders. The office comprises back-end application development, data management, business analysis, and visual design experts. The incumbent is responsible for the front-end development and user experience (UX) of websites and web applications; serves as Section 508 Coordinator.

As an IT Specialist (Applications Software), typical work assignments include, but are not limited to, the following:

• Code and script user interfaces (UI) and interactions for websites and web applications.
• Use HTML/CSS/vanilla JavaScript (ECMAScript) standards to convert designs into lightweight and reusable components which reduce need for external framework/library dependencies.
• Build user-facing features, interfaces, structure and design of websites and applications through collaboration with end-users and designers to translate mockups into interactive web-based solutions.
• Lead human-centered design, qualitative research methods, and contextual inquiry to support end-user needs.
• Conduct usability testing and gather and analyze feedback to translate into metrics for measuring how well digital products and services are meeting end-user needs.
• Create personas, wireframes, user flows, information architecture, mock-ups, prototypes, UI components, and more.
• Ensure front-end code aligns with latest W3C standards and meet or exceed latest Section 508 conformance.
• Employ mobile-first strategy, using techniques such as Progressive Web App (PWA) development, to optimize front-end code and digital assets for optimization, speed, and security.
• Utilize modern web design trends to meet unique organizational needs to build solutions which are highly flexible and scalable (e.g., Full Stack Development; Microservices-based, API-first, Cloud-native, and Headless (MACH) architecture; Jamstack; and Composable architecture).
• Collaborate with integrated team in a DevSecOps + Agile project management environment, including Scrum ceremonies and backlog refinement.

• $117,962 - $153,354/year

• You must be a U.S. citizen or national.
• You must complete a background investigation to include drug testing.
• Selective Service Registration is required, as applicable.
• You must complete or have completed a one-year probationary period.
• You must maintain a bank account for direct deposit of salary.
• Telework available in accordance with agency policy.

To qualify for GS-13, you must meet A and B below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.
• Oral Communication - Expresses information effectively, taking into account the audience and nature of the information.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives.

Time in Grade : Federal employees must meet time-in-grade requirements (one year at the next lower grade) by the closing date of announcement.

YOUR RESUMÉ MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement.

You must submit a detailed resumé containing the following information for each job entry listed in your employment history:

• Official position title;
• Employer name and contact information;
• Start and end dates (month and year);
• A detailed list of duties & accomplishments,
• Your highest salary (or Federal grade/step) achieved;
• Indicate full-time or number of hours worked per week if part-time.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section.