Mortgage Collections

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
We are looking for a Loss Mitigation Specialist and Mortgage Collectors r esponsible for the specific duties listed below.
Your specific duties as a Loss Mitigation will include:

• Assisting the customer correspondence group ensuring regulatory requirements are followed and timelines are met.
• Reporting and tracking of all regulatory, state, presidential, and general customer complaints.
• Assisting in determining trends and working with department leaders to determine root causes and remediation to promote positive customer experience.

Your specific duties as a Mortgage Collector will include:

• Collection efforts to assigned portfolio, which also include light skip tracing activities, ensuring there are no dialer exclusions that need to be removed, and making manual outbound calls on loans that can't be included within a team dialer campaign
• Outbound calls for cash collection purposes and to initiate loss mitigation when cash collection is not possible.
• Set up one-time draft payments, encourage ongoing ACH payments, and follow up on promises to pay, while maintaining confidentiality.

Specific qualifications for the position include :

• High school diploma or general education degree (GED)
• Knowledge of Basic MS Office Suite; electronic mail; internet software; database software; and loan servicing systems (such as Fidelity).

Pay Rate Range : $21 - $23 for Mortgage Collector, $26.50 for Loss Mitigation
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail or call 972.514.1515.