Member Services Coordinator

Campus Life Services Fitness & Recreation

Full Time

81128BR

Job Summary

UCSF Fitness & Recreation's mission is to enrich the human spirit, quality of life, and community at UC San Francisco. We are passionate fitness and recreation professionals committed to doing quality work. Our staff enjoys a team oriented work environment with many opportunities to learn and grow.
The membership unit serves 14,000 members and provides financial support to the department. The Membership Coordinator works under the direct supervision of the Member Services Supervisor and is responsible for carrying out the day-to-day operations, including exceptional customer service and care, sales, retention, database management, billing assistance, clerical duties, promotions, and special events.
To support a healthy lifestyle, employees enjoy the use of our full-service facilities at Millberry and Bakar Fitness Centers.
Together, we make life better for those who work, teach, and study at UCSF.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $29.03 - $41.55 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

UCSF Fitness and Recreation operates two fitness centers at UCSF. We provide fitness and wellbeing services to UCSF students, faculty, staff , and community members through a broad range of fitness, recreation, aquatics, personal training, outdoor programs, and health and wellness programs.
We make life better here by inspiring fitness and well-being for everyone. UCSF Fitness and Recreation's mission is to enrich the human spirit, quality of life, and community at UCSF. We are passionate fitness and recreation professionals committed to doing quality work. We fulfill that mission by providing our members with exceptional service, knowledgeable staff, a wide variety of activities, and a clean environment. We are a customer service division, providing needed services on all UCSF campus sites and delivering these services with PRIDE: Professionalism, Respect, Integrity, Diversity and Excellence.

Required Qualifications

• High school graduation and four years of related administrative experience; or an equivalent combination of education and experience
• Minimum 2 years of customer service or sales experience
• Excellent interpersonal, verbal and written communication skills
• Outgoing and friendly with a passion for fitness and exercise; ability to motivate and encourage others on the benefits of exercise
• Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision
• Demonstrated ability to maintain confidentiality
• Ability to work independently and as a team member
• Demonstrated skill necessary to collect, organize and disseminate information upon request
• Ability to make sound judgments
• Ability to conduct presentations to large groups

Preferred Qualifications

• College graduation

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004722 BLANK AST 3

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Variable

Shift Length

8 Hours

Additional Shift Details

Primary schedule Tuesday - Saturday with occasional adjustments during open business hours to provide coverage- 40 hours weekly Tuesdays - Thursdays: Millberry 10:00 am - 6:00 pm Fridays: Bakar 10:30 am - 6:30 pm Saturdays: Bakar 8:45 am - 5:45 pm