The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
We’re looking for a Senior Staff Product Manager who wants to take Developer Experiences to the next level at PayPal Braintree. If you are excited about empowering Developers by helping them integrate with Braintree – this role is for you. You will develop integration experience for no code, low code products to help Developers go-live with Braintree. You will also help develop the upgrade and support strategy for developers using state-of-the-art dashboards and services. With an incredible power of self-service tools, our ambition is to optimize a developer’s integration journey across Large Enterprise and Partners.
Job Description:
You will work closely with user research and user experience teams to identify a developer’s pain point. In partnership with engineering, you will build the strategy and roadmap, define product requirements for developer products, with the goal of each new release making a measurable impact on the business prioritize developer’s testing to go-live experiences.
In this role, you will also be an organic developer evangelist and advocate – and bring the voice of developers to enhance future roadmaps and product strategy.
Primary Job Responsibilities:
- Develop the vision, strategy, and roadmap for future investments in developer products
- Interact with developers and translate their needs into product requirements
- Define key product indicators and success metrics for developer products
- Partner closely with User Experience team to build robust experiences and bring strong UX acumen.
- Partner closely with User Research team to help define and test hypotheses to uncover the developer journey and pain points
- Manage stakeholders through communication strategies
- Partner with cross-functional teams such as Product Marketing, Platform Engineering, User Experience, User Research teams to define and ship developer products
- Partner with the engineering team to ship functionality that delights users, has the right balance of impact vs engineering cost, and makes a measurable impact on the business
- Validate experiences and product prototypes with early adopters
- Work closely with developer relations & product marketing to launch new features and drive product awareness and adoption
Job Requirements:
- You have deep empathy for developers and care about challenges a developer may face during their journey to build the right product strategy.
- You have experience delivering low code solutions with self-service capabilities for developers
- You’re very knowledgeable of the tools and processes development teams use to develop, build, and, test integrations
- You can map a developer’s journey, translate challenges into a roadmap, and execute with precision and transparency
- You understand how SDKs, APIs are used to integrate products in sandbox and production environments
- You cultivate a strong understanding of developer needs by being part of the developer community
- You only ship functionality after you’ve personally test-driven it and you can edit technical documentation required for product releases
- You have strong written and verbal communication skills
- You enjoy using social media to interact directly with developers for feedback
- You care about feedback from internal and external stakeholders
- You are a team player and mentor fellow product managers in their development journey
- You engage with a cross-section of developers and/or internal developer-facing teams with a goal to build a business case to continuously evolve the build/upgrade integration experience.
- Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy.
- Engage with teams (Sales, Marketing, Professional Services) across PayPal to help Pilot and Launch enhancements/improvements with a goal towards improving adoption.
Preferred Qualifications:
- Bachelor’s in Computer Science or related technical field
- 6+ years of Product Management experience
- Fluency in English
- Links to your blog or your profile in online communities like GitHub, Stack Overflow etc are a plus
We are a committed and passionate team delivering compelling experiences to our developers across all market segments. Our developer-centric team brings creative and technical skills together to craft solutions for our developers and merchants across the globe.
We drive innovation with a diverse team: with offices around the globe, our Product team is dedicated to championing PayPal's core values of inclusion and innovation to empower all employees to learn and grow.
We help each other through active collaboration, mentorship programs and global initiatives. Our diversity is our strength.
We give back: Our PayPal Gives programs have a positive impact on the community and help to develop a culture around the act of giving back, one team, and growth.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are:
To learn more about our culture and community visit
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
REQ ID R0115444
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