Duties
WHAT ARE THE SMALL BUSINESS SELF-EMPLOYED (SB/SE), LARGE BUSINESS AND INTERNATIONAL (LB&I), AND TAX EXEMPT AND GOVERNMENT ENTITIES (TE/GE) DIVISIONS?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: SBSE (Exam and Collection), LB&I, and TEGE
The following are the duties of this position at the full working level.
- Supports multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty.
- Validates and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as the Examination Return Control System (ERCS), Report Generating System (RGS), Integrated Collection System (ICS), Entity Case Management System (ECMS) and Integrated Data Retrieval Systems (IDRS).
- Verifies completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats. Identifies and resolves inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports. Extracts and analyzes data such as ERCS/AIMS/IDRS data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government's interest.
- Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases.
- Retrieves from business unit automated systems such as ERCS, RGS, CEAS, ICS, Entity, and ATFR and IDRS a variety of reports and technical material including forms, correspondence, supporting documents, etc. related to taxpayer cases.
- met time-in-grade requirements;
- performed at an acceptable level of competence; and
- demonstrated your ability to perform work at the next higher grade level.
Conditions of Employment
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE GS-5 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Experience providing clerical and admin support to managers and staff. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer/customer complaints and inquiries. Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence.
OR
Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.
OR
A combination of education and experience equivalent to that described above.
SPECIALIZED EXPERIENCE GS-6 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience providing clerical and admin support to multiple managers and groups. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer/customer complaints and inquiries. Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence.
You must meet the following special requirements:
In addition to the experience and/or education requirements identified for this position, applicants must also demonstrate a typing proficiency of 40 words per minute. Applicants must be able to demonstrate a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). For this position, you may be asked to participate in a performance test, present a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying your proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test at a later step in the process.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.
Vacancies to be filled as follows. Please see locations information above, to find the street address, city and state for each Building Code.
- 1 Vacancy in Lafayette LA1651
- 7 Vacancies in Boston MA0131
- 4 Vacancies in Andover MA0137
- 2 Vacancies in Brockton MA5955
- 3 Vacancies in Baltimore MD0055
- 1 Vacancy in Detroit MI0800
- 2 Vacancies in Farmington Hills MI2097
- 2 Vacancies in Parsippany NJ4531
- 5 Vacancies in Edison NJ4541
- 2 Vacancies in Paramus NJ4571
- 2 Vacancies in Freehold NJ4611
- 7 Vacancies in Springfield NJ4721
- 1 Vacancy in Trenton NJ5105
- 2 Vacancies in Las Vegas NV7516
- 3 Vacancies in New York NY0282
- 4 Vacancies in New York NY0350
- 1 Vacancy in Holtsville NY0376
- 1 Vacancy in White Plains NY6385
- 4 Vacancies in Brooklyn NY7288
- 4 Vacancies in Buffalo NY7340
- 7 Vacancies in Bethpage NY7501
- 6 Vacancies in Cincinnati OH0189
- 1 Vacancy in Dayton OH0195
- 2 Vacancies in Oklahoma City OK1356
- 1 Vacancy in Portland OR0043
- 3 Vacancies in Philadelphia PA0277
- 1 Vacancy in King of Prussia PA0507
- 1 Vacancy in Philadelphia PA0809
- 1 Vacancy in Horsham PA0865
- 1 Vacancy in Guaynabo PR4001
- 2 Vacancies in Providence RI7097
- 1 Vacancy in Columbia SC0068
- 1 Vacancy in Charleston SC1149
- 1 Vacancy in Knoxville TN0076
- 6 Vacancies in Dallas TX0284
- 5 Vacancies in Houston TX0297
- 6 Vacancies in Houston TX0298
- 3 Vacancies in Farmers Branch TX0302
- 2 Vacancies in Austin TX2038
- 2 Vacancies in Houston TX2298
- 2 Vacancies in Fort Worth TX2653
- 4 Vacancies in Austin TX2835
- 3 Vacancies in San Antonio TX2982
- 3 Vacancies in Salt Lake City UT1522
- 2 Vacancies in Richmond VA0088
- 1 Vacancy in Vancouver WA0094
- 4 Vacancies in Seattle WA0101
- 1 Vacancy in Tacoma WA8075
Additional information
- Subject to a 1-year probationary period (unless already completed).
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- This is a bargaining unit position.
- Tour of Duty: Monday-Friday, Dayshift
- Alternative work schedule, staggered work hours or telework may be available.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Relocation expenses - No
- Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 05/06/2024, 07/26/2024, 10/04/2024, 12/17/2024. This announcement may be amended to include additional cut-off dates within the 12- month period if needed, not later than 5 days prior to the additional cut-off date(s). Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist , applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT) 03/11/2025.
Vacancies to be filled as follows. Please see locations information above when making, to find the street address, city and state for each Building Code.
- 1 vacancy in AL1213
- 3 vacancies in AL2203
- 3 vacancies in AR0063
- 2 vacancies in AZ0058
- 1 vacancy in AZ6886
- 2 vacancies in AZ7748
- 1 vacancy in AZ7887
- 5 vacancies in CA0150
- 2 vacancies in CA0154
- 4 vacancies in CA0273
- 4 vacancies in CA0281
- 2 vacancies in CA0316
- 7 vacancies in CA0521
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 12/17/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 12/17/2024.
To preview the Application Questionnaire, please click the following link:
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 12/17/2024.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information
IRS Philadelphia External
Address
SBSE
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.