System Engineer - Level 2 - Web Services Engineer

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate candidate who would support one of our clients located in the Annapolis Junction, MD area.
CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION.
Job Description:
Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
• Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.
• Monitoring and Performance Tuning:
• Monitor server performance and troubleshoot issues to ensure high availability and reliability.
• Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
• Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.
• Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
• Documentation: Maintain accurate documentation of configurations, procedures, and policies.
• Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.
• User Support: Provide support to users and developers for web server-related issues and inquiries.
• Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
• Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
• Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.
• Compliance:
• Ensure that web server operations comply with organizational policies and industry standards.
• Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.
Day Shift - Mon-Fri
Salary: $119k - $247k depending on experience and contract.
Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays. Eligible for health care (single and family) immediately. 401(k) plan with employer match available.
Qualifications:
Bachelors degree with 14 years experience or HS/GED with 19 years experience in systems.engineering.
Required Skills:
Ability to manage complex projects and work effectively in a cross-functional team environment
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders
Excellent problem-solving skills and a proactive approach to addressing issues
Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies
Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration
Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools
Ability to collaborate effectively with cross-functional teams
(Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level II. Security+ or higher cert required upon submission.)
STRATUM NETWORKS OVERVIEW:
Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions. Our high-end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite networks.
As leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. To learn more, visit .
Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.