Principal Business Analyst

Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

Link Logistics is looking for an experienced Principal Business Analyst to work on product development, system implementation, and platform operations projects. The business analyst will be the primary liaison between business teams and the technology development and operations teams. The role is responsible for defining new product features, SaaS platform configurations and customization, and multi-system integration requirements and specifications. The business analyst will also have secondary responsibility as part of the product management teams providing input and ideas for short- and long-term product roadmaps.

RESPONSIBILITIES:

Analysis and Solution Definition

• Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting outputs.
• Lead design and review sessions with technical and business staffs, including all levels of management.
• Quickly understand the business issues and data challenges of a wide range of operational systems.
• Elicit requirements using requirements workshops, focus groups, interviews, surveys, document analysis, etc.
• Critically evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs.
• Identify gaps in business requirements and document those issues.
• Define and document detailed integration using a variety of data exchange patterns for both point to point and middleware integrations.
• Participate in business-led change management processes.
• Deliver high-quality projects on time and on budget.

QA/Testing

• Develop and execute functional test plans with business subject matter experts.
• Develop user acceptance test (UAT) plans and tools, and manage the UAT process.
• Ensure test results are identified, documented, tracked, reported, and resolved in a timely manner.
• Communicate technical and process changes to the development team.

Project Execution

• Assist in the management of project deadlines and schedules.
• Communicate and apply project standards.
• Manage resources in accordance with project schedule.
• Consistently deliver high-quality services.
• Develop training, reference guides, and product support materials.

Product Management

• Maintain thorough knowledge of customer segments and customer needs.
• Maintain thorough understanding of product features and functionality.
• Coordinate customer input and feedback activities, including steering committees, user groups, and ongoing communication.

QUALIFICATIONS:

• Bachelor’s degree.
• Six Sigma certification or exposure preferred.
• 7-10 years of relevant experience.
• Experience in managing simultaneous complex tasks from inception to successful completion.
• Experience in the real estate industry.
• Strong analytical and problem-solving skills required, including an understanding of how to interpret customer requests and translate them into application and operational requirements.
• Familiarity with real estate technology, business intelligence platforms, data warehouse technology, enterprise integration architecture, and analytical reporting tools and concepts.
• Relationship management and communications skills.
• Excellent attention to detail.
• Self-motivated, able to set priorities and work autonomously.
• Customer service focus.
• Strong technical skills with the ability to learn new applications quickly.
• Knowledge of the real estate industry.

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations; if you need an accommodation to complete the application process, please email .