Claims Advisor

The Opportunity
Are you passionate about providing expert claims support and delivering top-tier client service? M3 is seeking a dedicated Claims Advisor for our Property and Casualty division to proactively manage and service commercial insurance claims.
As a Claims Advisor, you will be responsible for managing claims reporting, staying up to date on claim activities in the agency management system, and reviewing the status of claims. Utilizing your critical thinking, communication, and organizational skills, you will provide guidance and support to our clients and internal teams.
How You Will Make an Impact

• Review and evaluate claims to ensure accurate reporting to carriers or delegate tasks as needed to other claims team members.
• Collaborate with internal and external stakeholders to provide regular claims updates, guidance, and management support.
• Maintain updated claims activities in the agency management system in a timely manner.
• Serve as a resource for claims resolution and manage claims reviews.
• Partner with sales and leadership teams to stay informed on active claims and provide strategic insights.

What You Will Need to Succeed

• Bachelor's degree in Risk Management, Business, or related field preferred; OR 3-10 years of experience in multi-line property and casualty claims handling; OR equivalent combination of education and experience is preferred.
• Property and Casualty License or willingness to complete licensing.
• Insurance or claims-related designation (CIC, AIC, CPCU, etc.) desired but not required.
• Strong customer orientation, communication, problem-solving, and organizational skills.
• Ability to manage multiple tasks efficiently and prioritize effectively in a dynamic environment.
• Ability to travel to clients and prospect sites occasionally.

Join Us
At M3 Insurance, your role as a Claims Advisor isn't just about fulfilling a job description; it's about creating opportunities for growth, innovation, and real impact from day one. We are looking for driven professionals eager to take control of their career and make meaningful contributions to our clients and the company.
Who We Are
As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we're privately owned and independent which means we're doing what's best for our clients - not what's best for Wall Street or private equity.
What Draws People to M3
Autonomy- Being able to work towards a common goal, but how you get there is an open book.
Immediate Impact- Every M3er can make an impact, from day one in any role.
Powered by Team- Be a part of a close-knit group of team members with whom you build trust and share responsibility.
People- Every M3er is unique in their own way, M3 is a collection of unique achievers.
At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely while still fostering collaboration and innovation in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.
Benefits as an M3er
Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.
Diversity, Equity & Inclusion
M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.
Equal Employment Opportunity
M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law. In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans' status, and will make reasonable accommodations for otherwise qualified individuals as appropriate.
This commitment is reflected in all M3's practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment. All matters relating to employment are based upon ability to perform the job.
In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.