Bartender Lake Geneva

Position Summary: Serves guests by providing information to help in beverage and food selections; presenting ordered choices; maintaining bar ambiance and delivers an above expectations experience to guests.
Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:

• Interacts with guests while preparing beverages; pours wine and beer in proper glass wear; mixes ingredients to prepare cocktails
• Helps guests select food and beverages by presenting menu; offering specific beers, wines, and cocktails; suggesting courses; explaining the chef's specialties; answering food preparation questions
• Transmits orders to kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Serves orders by picking up and delivering patrons' choices from the kitchen; delivering accompaniments and condiments
• Responds to additional patron requirements by inquiring of needs; observing dining process
• Maintains service bar by pouring beer and wine, and making drinks for all tables in the restaurant
• Maintains bar top by removing courses as completed; replenishing utensils; refilling drinks; being alert to patron needs
• Continues to update tabs; obtains revenues by totaling charges; accepting payment; returning change or credit card and signature slip to patrons
• Concludes dining experience by acknowledging choice of restaurant; thanking and inviting patrons to return
• Maintains a clean stocked bar and all related closing and opening duties
• Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies; checks ID to ensure legal drinking age
• Other duties as directed

Knowledge and Skills:

• Craft Beer knowledge
• Basic wine and liquor knowledge
• Excellent communication skills; verbally interacts with management, servers, team members, and guests
• Thoroughness and strong organizational skills
• Multi-tasking in a fast paced environment
• Cash-handling
• Customer service and conflict resolution skills
• Relationship building
• Upselling
• Teamwork and leadership skills
• High energy level and positive attitude
• Professionalism
• Able to read, write, and able to do basic mental math

Essential Physical Requirements:

• Stands during entire shift; reaches bends and stoops frequently.
• Carries 20 -50lbs over medium distances

Experience:

• Minimum one year bartending experience; brewpub experience preferred
• Must have or obtain a bartending license
• Relevant training certificate is a plus