Consumption Lead (Mulesoft)

We’re looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft’s largest customers to fully utilize the MuleSoft Anypoint Platform to achieve their business outcomes.

As a Consumption Lead, you will report to the Senior Director of Consumption, which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on:

1. Account Growth:
   Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other lines of business.
   Proactively discovering and pitching new use cases within the same line of business with customers as well as extending to other lines of business.
   Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future.
2. Technical Expertise:
   Understanding customers’ IT infrastructure and business requirements/use case roadmap.
   Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other lines of business.
3. Stakeholder Management:
   Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer).
   Engaging with internal business & technical stakeholders (e.g., implementation partner, professional services, technical architect, sales, customer success).

The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team.

Minimum Requirements:

1. 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role.
2. Deep technical knowhow on data architecture & conversant in business language.
3. Experience executing sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance.
4. Ability to build relationships with a wide range of stakeholders, including IT and LOB.

Preferred Requirements:

1. Familiar with the Salesforce cloud ecosystem (Salesforce product certifications are a plus).
2. Familiarity with a solution-based approach to selling.