Who are we?
Buyers Edge Platform (“BEP”) was born out of the 20-year growth and success of its founding companies Dining Alliance, Buyers Edge and Consolidated Concepts. BEP is a technology enabled group purchasing network, which provides group purchasing services, SaaS based technology solutions, and supply chain consulting and procurement related services to foodservice operators across many verticals, including restaurants (independents as well as multiunit, chains and franchise concepts), hospitality (hotels, casinos, resorts), healthcare (LTC based operators), colleges & universities and array of other foodservice based operators (food trucks, caterers, amusement parks and other leisure based operators). BEP represents over $35 Billion in Network Transactions. We are committed and passionate about our mission to keep foodservice operators thriving by saving them money and increasing the quality of their products.
This position is ideally hybrid based out of our Waltham, MA or Lake Worth, FL office. We are unable to offer work sponsorship for this role.
As a Sales Operations Business Partner with BEP, you will be an instrumental role in supporting Sales Reps and Sales Management by supporting their sales submissions through tracking support and coordinating the business insights that drive successful complete sales signups. This role will also work with the Sale’s teams to capture their business requirements in order to support their sales processes and initiatives, as well as identifying areas for improvement. This role reports directly to our Director of Sales Integration and will work very closely with our Sales, Marketing, and Business Operations teams.
Your impact:
- Form strong relationships and maintain regular contact with Sales Managers, Sales Representatives, and Sales Leaders
- Support the monthly/quarterly Sales Team goals & the Sales Incentive process managed by the Compensation team through Sales dashboards and report
- Provide support and departmental coordination for Sales team inquiries and sales submission tracking
- Translate strategy & business requirements into sales operations business process improvements, develop operational plans, execute, measure, and iterate
- Drive adoption of CRM tools, reports, dashboards & processes across Sales
- Ensure quality of CRM data
- Review and analyze prepared dashboards and reports in order to provide actionable sales metrics
- Assist with the sales forecast & pipeline management framework
About you:
- You are an effective, good communicator with the ability to remove blockers efficiently and align multiple stakeholders
- Ability to educate and gain acceptance and adherence to processes and usage of system from Sales Teams and Leaders
- Strong customer service skillset to verbally and virtually work with Sales team in a support manner
- You are curious with a desire to dig in, troubleshoot, and solve problems
- Strong time management, organizational, and critical thinking skills
- Easily adapt and thrive in a dynamic, fast-paced environment
- Value feedback and constantly strive to improve and learn
- Have tenacity and are dependable with ability to work autonomously
- Ideally a 4-year Bachelors’ degree
- 2+ year(s) of related work experience, preferably in sales operations, customer support/success or a business support role
- 2+ year(s) experience with CRM tools (Salesforce preferred)
- Preferred, but not required, CRM Dashboard and Report building experience
What's in this for you?
Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.
Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.
Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We also offer half-day Summer Fridays!
We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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