100% Remote in CO - Help Desk Analyst

Service Desk Specialist

Duration: 8 month w2 contract

Location: MUST live within colorado - 100% Remote

Pay Rate: $28/hr

Work schedule:

Training: Monday - Friday 9AM - 6 pm. 3 weeks of training

Permanent schedule after training: Tuesday through Saturday 9 AM - 6 PM

Job Description:

• Providing Tier I support and customer assistance for a mobile application.
• Troubleshooting in both iOS and Android operating systems.
• Enter tickets into the required tracking system.

Minimum Qualifications:

• One year of professional experience in IT Help desk or support.

OR

• Associate's degree in IT, Computer Science, Computer Information Systems, or similar.

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