Customer Programs Advisor

Customer Programs Advisor
Job Locations
US-CA-San Diego
ID
CA-5111
Category
Engineering
Type
Full Time
Work Location
Hybrid
About the Organization

E2 Consulting Engineers, Inc. (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.

Overview

In a program capacity, this position is responsible for the design, implementation, and management of all applicable customer programs within the Renewables program portfolio, targeting residential or commercial/industrial/agricultural customers in the client's service area. These programs may be administered directly by the client or through a third party. In a segment capacity, this position is responsible for segment business plans and segment program goals. In either capacity, this position should demonstrate a substantial program and project management skill set. This position will negotiate contracts when applicable. This position develops budgets and provides forecasting and tracking of budget and program results. This position requires a high level of analytical ability and is able to identify trends and develop systems necessary for quality program management.

This is a hybrid role, 2-3 days in office.

Responsibilities

Responsible for the independent management, design, implementation, and execution of various customer programs.
• Responsible for overall program/segment goals within client's portfolio to include Savings Assistance Program.
• Manage and coordinate all activities leading to the successful completion of projects including project scoping, timelines, cost estimates and design.
• Develop and maintain project parameters for project requirements.
• Provide direction to contractors, consultants, and project team.
• Coordinate input from and participation with various other departments within the Company as needed to meet project objective.
• Responsible for the implementation and adherence to regulatory program rules and business controls.
• Working with policy and regulation teams in development of advice letters.
• Responsible for development, management, reporting and forecasting of programs budgets, with an emphasis of reviewing and monitoring third party budgets.
• Analyze and determine regulatory impacts and requirements of the project.
• May build business cases and justifications.
• Experience in contract management and execution.
• Regularly represents client's interests and positions and works on a collaborative basis with regulatory authorities, energy efficiency contractors, key stakeholders, and other utility counterparts.
• Manages and monitors all aspects of customer communications, marketing outreach activities associated with program promotion and customer participation.
• Experience in program issue resolution and management; working to mitigate issue with customer program system support and reporting team.
• Researches and implements best practices related to program administration.
• Represents client's externally on a local, statewide, and national basis.
• Performs other duties as assigned (no more than 5% of duties).

Qualifications

Required Qualifications:

• Bachelor's Degree in business, architecture, marketing, engineering, energy/environmental policy, or equivalent experience.
• 3-4 Years of related experience.
• Must reside in Southern California or be willing to relocate upon hire.
• Hybrid work environment, schedule may vary, typically this will allow you to work from the office two to three days per week and work remotely on the remaining workdays.

Preferred Qualifications:

• Knowledge of SAP, Microsoft Office, and CPUC regulatory policy is also desirable.
• Experience working on energy efficiency, low-income, demand response, and/or renewable energy programs.
• Interest in sustainability and electrification topics.

Benefits

E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.

Wage Data Per State Requirements

Salary range for this position is $80,000 - $120,000. The starting salary will be commensurate with skill, education, experience, and working environment.

Work Environment/Physical Demands

Work Environment

This job operates in a professional office environment and uses standard office equipment such as computers and phones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit/ stand for up to 8 hours per day.
• Ability to move freely for up to 8 hours per day.

Drug Free Workplace

E2 Consulting Engineers, Inc. is a Drug Free Workplace. After accepting an offer of employment, applicants may be required to undergo background checks, drug testing, and/or fit-for-duty physical examination. Drug screens will include, but not be limited to, Amphetamines, Cocaine Metabolites, Marijuana Metabolites (THC), Opiates, and Phencyclidine (PCP). As a federal contractor, E2 cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.

Solicitation

Please no solicitation of any kind from agencies, staffing, or recruiting firms.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.