Reliability, Warranty and Materials Specialist

Company:  EchoStar
Location: Germantown
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

EchoStar Corporation (NASDAQ: SATS) is a premier global provider of satellite communication solutions. Headquartered in Englewood, Colo., and conducting business around the globe, EchoStar is a pioneer in communications technologies through its Hughes Network Systems and EchoStar Satellite Services business segments. For more information, visit echostar.com . Follow @EchoStar ( on Twitter.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

EchoStar has an exciting opportunity for a Reliability, Warranty and Materials Specialist in our Hughes Network Systems division supporting our AERO business. This role is essential for overseeing and optimizing logistics performance across multiple Aero programs, ensuring that equipment KPIs, sparing baselines, and inventory are effectively managed. The coordinator will support hardware tracking/management, receiving, RMA and warranty management, and provide critical backup to other program teams. Collaboration with the Technical Operations and Enterprise Support Center teams is key to ensuring smooth operations and alignment with contractual goals. This position offers a great opportunity for career growth in a dynamic environment focused on innovation and operational excellence. This position will be located at our headquarters in Germantown, MD.

Responsibilities:

  • Oversee and optimize equipment management to include RMA’s and inventory

  • Support hardware tracking, RMA/warranty and reliability management processes.

  • Serve as the primary point of contact (POC) for RMA and hardware escalations.

  • Collaborate closely with the Technical Operations and Enterprise Support Center teams to ensure alignment with contractual obligations.

  • Participate in projects focused on automating and enhancing workflows across all teams.

  • Conduct audits and review reports for process accuracy and operational efficiency.

  • Ensure smooth, on-time equipment delivery, and coordinate with supply chain, service providers, and vendors as needed.

  • Collaborate with Quality Assurance teams to ensure logistics processes meet quality and reliability standards.

  • Assist in developing dashboard requirements that would include project lifecycle tracking and data accuracy.

  • This position may require occasional travel (up to 15%)

Basic Requirements:

  • Bachelor’s degree in Supply Chain Management, Business, or a related field.

  • 3+ years of experience in logistics coordination and supply chain management.

Preferred Qualifications:

  • Knowledge of aviation supply chain management

  • Experience with product quality assurance, reliability analysis, and logistics processes that meet quality requirements

  • Experience using SAP or other ERP systems for logistics and inventory management.

  • Proficiency in MS Office, especially Excel and PowerPoint.

  • Strong communication skills, with the ability to work cross-functionally and manage relationships with customers and suppliers.

  • Excellent problem-solving abilities and attention to detail.

  • Experience supporting technical operations teams.

  • Familiarity with RMA and warranty management processes.

  • Prior experience working with inventory management and optimization tools.

  • Experience with workflow automation and process improvement projects.

  • Ability to handle multiple tasks and meet deadlines under pressure.

Will be eligible for discretionary bonus, with funding based on company performance.

#H

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Compensation Range

Annual Salary: $64,000.00 - $80,000.00

EchoStar is committed to offering a comprehensive and competitive benefits package. Our programs are designed to provide you with the ability to customize your benefits to best meet the needs of you and your family. Our philosophy for these programs is to support and encourage healthy living and wellness. Our benefits package covers it all–from healthcare savings plans to education assistance and more!

  • Financial : 401(k) retirement savings plan with company match; employee stock purchase plan; profit-sharing; company-paid life insurance, AD&D and disability

  • Work-Life Balance : Paid Time Off (PTO), company-paid holidays, health and wellness events, exercise and sports facilities (locations may vary)

  • Employee Incentives : Tuition reimbursement, employee referral program, year round employee events and community programs, discounts on Dish Network and HughesNet

  • Health : Medical, Dental, Vision, Employee Assistance Program (EAP), Health Savings Account (HSA) with opportunities to earn employer contributions; Health Care, Dependent Care and Transportation Flexible Spending Accounts (FSA)

EchoStar and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. U.S. Persons or those able to obtain and maintain U.S. government security clearances may be required for certain positions. EEO is the law.

At EchoStar we know the excitement of new endeavors. We pride ourselves in not just our engineering expertise, but as pioneers forging technological change to improve the lives of our customers. We are Connecting the World in new and exciting ways, and offer you the opportunity to learn more about how EchoStar family of companies could be the right destination for you!

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