Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Global Executive Marketing team at ServiceNow is looking for a Program Manager who is a strategic thinker, highly adaptable, and shares our passion for CXO engagement and global cross-functional collaboration. Our mission is to engage deeply with key leaders and drive strategic growth by creating meaningful relationships and fostering collaboration at the highest levels.
Overview:
We are seeking a Program Manager, Global Executive Marketing to lead our efforts in developing and executing key cross-functional programs that engage C-suite executives globally. In this role, you will be responsible for driving strategic CXO engagement initiatives, ensuring alignment across global teams, and fostering strong relationships with top executives.
As a Program Manager, you will partner closely with internal stakeholders across functions (e.g., product, sales, marketing) to define and execute on strategic growth initiatives. You'll be responsible for coordinating global outreach, streamlining executive engagement efforts, and delivering on impactful business outcomes.
This is a unique opportunity to shape how our company interacts with key decision-makers across industries and geographies, helping us foster lasting partnerships that support our long-term growth strategy. If you have a passion for engaging top-level executives and are ready to lead global initiatives with a focus on relationship-building and strategic alignment, we'd love to hear from you.
In this role, you will...
- Lead cross-functional global programs focused on CXO engagement and strategic growth
- Develop and manage program objectives, actively addressing risks and roadblocks to deliver successful outcomes
- Drive execution across multiple workstreams, coordinating resources, deliverables, and key milestones
- Collaborate with stakeholders globally to ensure alignment and successful executive engagement strategies
- Conduct discovery research, including data analyses and executive interviews, to inform and optimize engagement strategies
- Create executive-level presentations, reports, and playbooks to summarize key findings, recommendations, and strategic initiatives
- Provide regular updates and insights to senior leadership on program progress and outcomes
- Build and nurture strong relationships with key C-suite executives, aligning engagement efforts with the company’s long-term growth strategy
- Ensure the voice of the executive is reflected in company-wide strategic initiatives and growth planning
Qualifications
We are looking for someone with:
- Minimum 8 years of professional technology industry work experience in a mix of program management, executive engagement, or a similar role at a technology company (preferably SaaS) or top-tier strategy consulting firm
- A proven track record of managing global, cross-functional programs focused on executive engagement or strategic growth
- Exceptional communication skills, with the ability to influence and collaborate across diverse teams and personalities
- A strategic mindset with the ability to both focus on big-picture goals and dive into details when necessary
- Entrepreneurial self-starter who enjoys working in a fast-paced, innovative high-growth environment
- Strong presentation and negotiation skills for internal audiences and external interactions with the ability to inspire, engage, and build trust