Sr. Innovation Research Specialist

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Brown Brothers Harriman is currently recruiting a Senior Innovation Research Specialist to join our fast-paced Innovation team!

We are seeking a highly skilled and innovative professional to join our multi-disciplinary team in the 0-1 phase of product development. The ideal candidate will be comfortable with ambiguity, have a strong background in research design methodologies and business case development. The Senior Innovation Research Specialist will use research tools and techniques to discover and synthesize market feedback and evaluate value propositions across concepts. They must be fluent in observational and qualitative research methods and bring ethnographic techniques that can be applied to both physical and virtual contexts. They will also support all research efforts around the iterative testing of desirability prototypes and the creation of compelling data-driven business cases.

If you are a highly motivated and innovative Research Designer with a passion for 0-1 product development, we encourage you to apply for this exciting opportunity to join our team and make a significant impact on our company's growth and success.

The successful candidate will:

• Participate in the collaborative definition of the vision for new products, services or businesses.
• Have a robust catalog of experience design frameworks that they will be able to use on-the-fly based on circumstances and opportunities.
• Have strong analytical and problem-solving skills with the ability to help make data-driven decisions.
• Be at ease with cross-functional teams, including product management, engineering, and marketing, to design and develop innovative product concepts and solutions.

Job Requirements:

• Conduct market research and analysis to identify opportunities for new product development in the 0-1 space, featuring in-depth competitive analysis and TAM/SAM/SOM calculations.
• Develop and execute research plans, including qualitative and quantitative methods, to gather data and insights on target markets, customer needs, and competitive landscapes.
• Create and present compelling business cases for new ideas, featuring market analysis, and pro forma financial statements, including ROI, P&L, FCF projections.
• Collaborate with the product management team to prioritize product features and develop and maintain a product roadmap, including short-term and long-term goals, milestones, and key performance indicators (KPIs).
• Mastery of design thinking workshop facilitation, following the Design Sprint format, both on-site and online using digital tools like Mural and Miro.
• Stellar communication skills and fluency in pitching creative concepts confidently to a range of stakeholders, both internal and external.
• Deep understanding of CX, including the ability to wireframe using tools like Figma or Balsamiq.
• Curious nature leading to continuously evaluating the frameworks and techniques being shared in the innovation, research, design and product ecosystems, ensuring our work remains cutting-edge and relevant.

Desired Experience:

• 5+ years of professional experience as a Consultant, Researcher, Product Manager, Product Designer, Strategist, or equivalent roles.
• Proven ability to work in environments characterized by rapid change, ambiguity, and high expectations.
• Track record of innovation work, and a portfolio showcasing both the work done and the processes followed.

What We Offer:

• A collaborative environment that enables you to step outside your role to add value wherever you can.
• Direct access to clients, information and experts across all business areas around the world.
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm.
• A culture of inclusion that values each employee’s unique perspective.
• High-quality benefits program emphasizing good health, financial security, and peace of mind.
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage.
• Volunteer opportunities to give back to your community and help transform the lives of others.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Salary Range:

BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range for this role is $100,000 to $150,000, which is specific to New York, NY and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.