Senior Account Executive

We’re Arc—lead shopper and retail agency within Publicis Groupe. Let’s face it, with more distractions out there than a TikTok FYP, shoppers are actively resisting brands like never before. That’s why we do everything in our power to make our clients totally irresistible. Like, fresh out the oil, French fry-level irresistible. And because we’re great at what we do, we made it our whole Thing. We call it Irresistible Commerce. We start by figuring out what’s standing in the way of growth and provide compelling creative solutions that are personal, valuable, and a whole lot of fun. And not to brag, but it’s the reason we’re recognized by Adweek, ANA’s Reggie Awards, and the Effies… and why Ad Age has named us a Best Place to Work.

For every role, we ask three things—work hard, have fun, be kind. We’re an ego-free, human-first company and we’d love to stay that way. Let’s get started.

The Senior Account Executive serves as an agency catalyst for implementing and achieving the client’s tactical plan by working with internal team members and clients to determine campaign objectives. Under supervision, a Senior Account Executive is engaged in the day-to-day running of the account, shows strategic potential, and demonstrates deep knowledge of the client’s business.

Client

• Acts as the main day-to-day client contact by managing client questions, concerns, and project feedback.
• Acts as a client adviser and resource, provides client counsel, and has a point of view.
• Communicates regularly with clients to set project expectations, negotiate deliverables and obtain updates on client business.
• Leads client review meetings and monitors revisions of creative.
• Coordinates with clients to confirm project “go-ahead” (depending on client level).
• Possess deep knowledge of client and brand initiatives, also has a solid grasp on competitors’ campaigns and positions in the marketplace.
• Is in tune with client business to contribute timely, relevant value-added ideas.
• Identifies opportunities to improve the client’s brands and makes suggestions for action.
• Presents ideas with clarity and persuasive impact.
• Projects optimism and calm in the face of challenges.

Creative

• Provides business information at creative briefing including; timing, budget, and legal issues.
• Develop a creative brief with the Strategy team.
• Responsible for ensuring all of the right people (Strategy, Production, Creative, etc.) are in the room for the creative brief ensuring the most efficient and effective solution is delivered to the client.
• Provide meaningful feedback during the creative brief, showcasing sound creative judgment.
• Suggests how to bring new ideas to market.
• Gains support and ownership of ideas.

Project Management

• Utilizes the entire agency, network, and agency partners to get the best ideas to market.
• Gains support and ownership of all key stakeholders to execute project plans on time and budget.
• Works with Account Supervisor to liaison between internal departments to ensure the project is progressing on target.
• Monitors project ongoing adherence to the creative brief by continually analyzing brief content with project outcomes and reviewing brief with the internal team.
• Assures the necessary resources are secured for projects, guaranteeing the most efficient and effective delivery of service.
• Leverages business knowledge and knowledge of clients' business objectives to meet or exceed client delivery requirements.
• Ensures team is consistently exceeding client expectations.
• Manages the financial well-being of the account by providing oversight to out-of-pocket expenses and invoices.

Leadership

• Creates a climate in which people can do their best and develops individuals to help them succeed.
• Provides support, guidance, and oversight to Assistant Account Executive and team interns.
• Provides ongoing training/mentoring to junior team members by engaging them in processes, meetings, and deliverables.
• Demonstrates a commitment to the agency “team” as part of a positive mindset about the work, the client, and the agency staff that is involved.
• Demonstrate unity behind team and agency decision-making.

• Bachelor’s degree.
• 4 to 6 years of previous experience.
• Generates and pursues innovative, untried ideas to improve the client’s and the agency’s business.
• Approaches each assignment with curiosity, open-mindedness, and forward-thinking.
• Works to pursue the best creative ideas and creates an environment supportive of the best creative.
• Works seamlessly across agency functions and with partner agencies.
• Shares information, ideas, and opinions in a way that contributes to solutions.
• Collaborative team member that actively seeks out and tries to understand the opinions of others. Listens well.
• Effectively communicates, informs, and involves others to achieve shared objectives.
• Manages conflict in a way that moves the team forward.
• Passionate about ideas, brands, the agency, and our clients’ business.
• Looks for opportunities to expand current relationships.
• Identifies high potential, creative ideas and fights for them.
• Acts in accordance with a set of world-class professionals and personal standards.
• Demonstrates a strong work ethic that is determined, tenacious, and tireless, with a bias for action and extraordinary dedication to results.
• Is comfortable with uncertainty, change, and pressure.
• Thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions.
• Stays abreast of industry, client, and category trends.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for Adoption, Surrogacy, and Fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance.
• Tuition Assistance.
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more.
• Matching Gifts programs.
• Flexible working arrangements.
• ‘Work Your World’ Program encourages employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility).
• Business Resource Groups that support multiple affinities and alliances.

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth, related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service, and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.